Engine Shut Off Without Warning Problems of Kia Motor Soul

Kia Motor Soul owners have reported 14 problems related to engine shut off without warning (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.

1 Engine Shut Off Without Warning problem of the 2016 Kia Motor Soul

Failure Date: 02/13/2021

Vehicle stopped having any power and began sputtering on interstate 79 north of pittsburgh. Driver managed to pull off onto an exit ramp and off the exit ramp (north) on the portersville/prospect exit before it shut off entirely and the engine would not roll over or start. No warning lights came on in the vehicle at all until it was stopped. Car was towed from it's location to acm motorsports in titusville PA. Mechanic determined that the starter was bad and when the engine was drained of oil, there was less than a quart of oil in it. Oil checked previously (within a week of incident) showed that 3 quarts of oil was in the vehicle. The engine had blown up and was not repairable and needed replaced. Vehicle was at approximately 82,000 miles.

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2 Engine Shut Off Without Warning problem of the 2014 Kia Motor Soul

Failure Date: 09/25/2020

While waiting at a light on a hill my engine shut off without any warning. I was able to restart it. Two days later while driving on a busy intersection my engine shut down again without warning. When I restarted it, it accelerated really fast. I am now afraid to drive it. It only has 52,000. Miles on it and the maintenance is up-to-date on it.

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3 Engine Shut Off Without Warning problem of the 2014 Kia Motor Soul

Failure Date: 06/10/2020

While our daughter-in-law was driving our 2014 kia Soul on the highway it shut down she coasted off an exit ramp, car would not restart. Mechanic checking it said engine is bad,oil was changed @ 5 weeks ago and level was good. No warning signs.

4 Engine Shut Off Without Warning problem of the 2020 Kia Motor Soul

Failure Date: 10/31/2019

I started experiencing slipping under the 9k mileage mark while accelerating. Recently around 25k, while getting an oil change, the dealership said there was an update required for the transmission that needed to be loaded to the computer. About 300 miles after that update, while in park, my engine shut off, followed by the engine light coming on, then the oil light and the battery light. This has happened several times recently in several weather conditions, and after several different previous driving distances. I called the dealership and they were unable to recreate the issue. I brought it back a few times and I recreated the issue and they documented it, but they were unable to get a tech to come out and read the codes. I brought it back again and they were still unable to locate any issues. I asked if they had checked the transmission, but they said that they had not. I received a letter in the mail from kia saying that there was a known issue with the transmission and that if it was turning off the engine that it may need replacing. I called the dealership and let them know that I wanted them to verify there weren't shavings in the transmission as it should have been one of the diagnostics run. They said to bring it back in and they would have their techs run more tests. I am still waiting to find out the issue.

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5 Engine Shut Off Without Warning problem of the 2014 Kia Motor Soul

Failure Date: 10/23/2019

The vehicle shut off while I was driving, I had to push it off the road, the problem is a fuel leak, other kia Souls are currently on recall for the same reason but this plus model isn't so it's sitting in my drive way while I pay over $400 a month for the vehicle ! recall this dangerous vehicle ! this is a defect in the kia/Hyundai engines.

6 Engine Shut Off Without Warning problem of the 2015 Kia Motor Soul

Failure Date: 05/22/2019

Tl the contact owns a 2015 kia Soul. While driving 50 mph on a two lane road, the contact heard a loud boom and the engine shut off. The vehicle was able to cruise to the destination, which was a short distance away. The vehicle was purchased at emerling Ford (150 s cascade dr, springville, NY 14141, (716) 592-4949) and they quoted $7,000 to replace the engine. The contact found out that the 100,000 mile warranty for kia did not transfer to a secondary owner. The contact was sold a warranty extension by the dealer when she purchased the vehicle. The dealer admitted that they never called the manufacturer to find out if the warranty transferred to the contact. The manufacturer had not been contacted. The vehicle was not repaired. The failure mileage was 71,300.

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7 Engine Shut Off Without Warning problem of the 2015 Kia Motor Soul

Failure Date: 05/09/2019

While driving loose of power, followed by engine tapping. Check oil very low (just had oil changed, and I double checked after service. ) restarted and tapping turned into clacking engine shut off, not one warning light, unable to brake without pushing super hard and steering became hard too. Had toed to house once cooled down was able to restart drove it maybe 800 feet and it died unable to start. Had it towed to shop was told lower end of motor bad needs new motor. I have read a lot of complaints of similar nature on heat and on carcomplaints. Com. Why no recall this is dangerous. Luckily I'm an experienced driver and not going to fast. Would hate to see this happen to less experienced drive or at a higher speed on a curvy road.

8 Engine Shut Off Without Warning problem of the 2014 Kia Motor Soul

Failure Date: 04/04/2019

I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. I had to act fast and get off the road so I wouldn't get hit by the oncoming traffic. I had the vehicle towed and come to find out my 2. 0 engine had seized. The tow truck driver from kia International roadside stated that they have been towing kia Souls all month for bad engine problems. I have 65000 miles on my vehicle. My next oil change wasn't until another 1000 miles. No low oil pressure light came on not even the engine light, it just shut off out of nowhere. All the oil was sucked out of the engine, on top of that I have to pay $8,000 to get a new engine. A recall need to be put up about no warning lights on the dashboard.

9 Engine Shut Off Without Warning problem of the 2015 Kia Motor Soul

Failure Date: 03/16/2019

Tl the contact owns a 2015 kia Soul. While driving approximately 40 mph, the vehicle shook and shut down without warning. The vehicle was pulled over to the side of the road where an independent mechanic stopped by and checked the oil. The technician attempted to restart the vehicle, but was unsuccessful as smoke appeared from the engine. The vehicle was towed to all star kia east (225-490-7679, located at 27700 juban rd, building 3, denham springs, la 70726) where it was diagnosed that there was a hole in the engine. The dealer recommended a new short block be installed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 69,704.

10 Engine Shut Off Without Warning problem of the 2013 Kia Motor Soul

Failure Date: 03/01/2019

Was driving down the interstate when all the lights on the dash come on and the car shut down. Has not cranked since.

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11 Engine Shut Off Without Warning problem of the 2014 Kia Motor Soul

Failure Date: 11/06/2018

11-6-18 - while in motion, mid turn, my car shut down completely. All the lights came on in the dash, and then when car shut down, battery died as well and window was stuck down. I am so thankful I was not on the interstate going 70 miles an hour. I could have been killed. Dealership has said motor is locked up and cannot even be manually started & that I need a whole new engine.

12 Engine Shut Off Without Warning problem of the 2017 Kia Motor Soul

Failure Date: 06/05/2018

My engine shut off while I was stopped at a railroad crossing, on an incline. I had my foot on the brake when it happened. Once the train passed, I let my foot off the brake, and the engine shut off without a warning or indication. The car proceeded to roll backwards into traffic. I turned on my emergency lights on, put the car in park, and tried to restart the vehicle. It took a minute or so before I was able to restart the car. The same problem happened 3 days later - I was just about to make my turn out of a parking lot into a major street. I made a stop to make sure the road was clear. I took my foot off the brake and hit the accelerator and the engine shut off. I had to put my car in park to restart the engine again.

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13 Engine Shut Off Without Warning problem of the 2014 Kia Motor Soul

Failure Date: 11/22/2017

While driving on the highway, the dash board started turn off and on the car began to lose power. I pulled off to the side and the lights on the dash came on and the car shut down completely. Within a few minutes smoke started coming from the hood of the car followed by a small fire. I got out of the car and the fire grew and completly burned the car.

14 Engine Shut Off Without Warning problem of the 2015 Kia Motor Soul

Failure Date: 12/17/2015

Car is equipped with eco-boost and active "intermittant stop and go" system, which is active every start cycle unless "deactivate" button is engaged. Car has been driven by 18 year old daughter for 3,000 miles in 6 months. The engine has shut down and not been able to be restarted on 2 separate occasions. Both times the isg system switch was depressed, the system was deactivated,and the car was stationary. The second time the car shut down was at a very busy intersection, my daughter is a new driver-she was hysterical. Dealer claims there is nothing wrong with the car, they are saying it is operator error. I have told them that she always deactivates the isg every time she starts the car. She has seen the "deactive" light go out several times while driving the car. This is a very dangerous situation. We were not told by the dealer about the isg system when we purchased the car, if we had known about it, we would not have bought it. I feel there might be a software problem that is causing uncommanded shut down. Dealer cannot find a problem with the car. I am an airline aircraft mechanic with 30 years experience on boeing jets, and have been working on cars for 40 years.



Safety Ratings of Soul Cars
Fuel Economy of Soul Vehicles
Soul Defect Investigations