Air Bag Problems of Volkswagen Passat - part 2

Have not had the recall addressed.

See all problems of the 2013 Volkswagen Passat 🔎.

I received notice of this safety recall, and contacted ganley vw of bedford, 250 broadway Ave, bedford, OH 44146, (888) 650-9208. They scheduled an appointment for me to have my airbag fixed per the recall, but then they cancelled my appointment because the parts were on backorder with no foreseeable date to fix the issue. They said they'd call me when they could schedule, but it has been months and I have not received a call. I called again today, 4/22/25, and was told parts are still on backorder and I cannot schedule a time to get the issue fixed. I was told maybe in 2 more months I could get it fixed.

See all problems of the 2014 Volkswagen Passat 🔎.

Today, as my wife was driving home, she heard a "crunch" noise while making a turn. Afterwards, the airbag light came on, and her steering wheel botton functions are not working, including her car horn. This all relates to the clockspring. This will be the third time we have had the clockspring replaced. This is extremely inconvenient, as the dealership is an hour away. The original clockspring didn't break until October 2023. The second broke and replaced in August of 2024. Now, we are scheduling to have the clockspring replaced again, 6 months later. I am unsure why the part is so unreliable. Whomever manufactures the part needs to do a far better job. This was our first new car, and now we regret the purchase due to this headache.

See all problems of the 2017 Volkswagen Passat 🔎.

Drivers side front airball open recall due to potential for metal fragments to hit the driver. Vw dealers and corporate have been unable to source the parts for the recall in a timely manner. The vw dealers have started that they have no eta on replacement parts and are unable to order them currently. Vw corporate has stated that there is no stop drive initiative and to still drive the vehicle. They are refusing to take responsibility for the potential consequences this recall could have on the driver of the vehicle.

In April 2025, my 2013 Volkswagen Passat developed serious issues: the steering wheel cover is lifted, horn and steering wheel controls stopped working, lights malfunctioned, and now the vehicle will not start. It also has an open takata airbag recall with no parts available until “after June” I contacted the dealership by phone and spoke to lykoto at molle dealership in kansas city. They have refused to provide a tow or a loaner vehicle. Due to this I have not had an in-person inspection. I no longer feel safe driving the car. The manufacturer has been notified of this via email due to their services being closed on the weekends but will contact over the phone Monday morning. Symptoms worsened over months and the no-start issue appeared recently. Will be taking to a private mechanic ASAP to have the no-start issue confirmed.

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the abs warning light illuminated. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000. Parts distribution disconnect.

I took my car to the dealership for the recall on the airbag and was told they are unable to replace it at this time due to a parts issue. I live in hawaii and from my understanding high temperatures and humidity exacerbate the issue and I am concerned for my safety and the safety of others.

Recall came out 12/2024; called local dealership niello vw of sacramento CA in January was told parts would be available in April. Called in April was told parts are now not available until September at the earliest and now its saying there is not even a remedy available. And the possible outcome of the airbag unintentionally going off is serious injury or death to driver and passengers. I drive my car to work every day and feel more unsafe from the airbag being a potential hazard instead of a safety feature.

Failed clock spring. Airbag light was present and a rattling noise, when turning, was noticed. Less than 72 hours later, the buttons on the steering wheel, including horn, stopped working, and a louder crack/pop was heard.

I've repeatedly tried to contact manufacturers about this recall in which they state they will call back and never due , I feel this is a immediate problem and should be fixed due to it may cause harm or death.

See all problems of the 2012 Volkswagen Passat 🔎.

Error message alerted to maintenance needed and the air bag light has turned on and remained on. Also said message that front assist inls unavailable.

See all problems of the 2020 Volkswagen Passat 🔎.

The driver-side front airbag in my vehicle is under a safety recall due to the risk of it deploying improperly and releasing metal fragments, which could cause serious injury or death. I initially contacted the dealership in March and was told that I was not affected by the national backorder, and that the replacement part would arrive by early may. I have now been informed that the part will not be available until September. This delay is unacceptable and directly endangers my safety. I live in a region with high summer heat and humidity, conditions known to increase the risk of inflator failure in recalled airbags. Volkswagen, as the manufacturer, has failed to meet its recall obligations. I have contacted their customer service, and instead of offering a timeline, solution, or safe alternative, I was referred back to the dealership, who also had no answers. Volkswagen has provided no transportation assistance, no escalation process, and no accountability,even though they are responsible for ensuring the timely repair of this safety-critical component. The part has not been inspected or replaced by anyone, and I am being forced to drive a vehicle I know could cause serious harm. There are no warning lamps or error messages in the vehicle, but the danger is explicitly outlined in the recall itself. Volkswagen’s delay, lack of communication, and refusal to assist puts my safety, and the safety of others, at serious risk.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Known issue in previous vw models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc).

See all problems of the 2021 Volkswagen Passat 🔎.

I have recall on my vehicle for driver frontal airbag. I contactes both my local dealerships and vw USA. I have been told that the part needed in on backorder and they have no eta for availablity. I feel extremely unsafe driving a car with malfunctioned driver airbag which may explode any time and cause fatal injuries. I asked vw to provide me a loaner or to reimburse me for rental but they didn’t accept.

The manufacturer and their authorized dealer have been unable to fix this for me. Vw customer care has no answers, and my local dealer (southpoint volkswagon) will not have the parts until may. Basically everyone is saying there's nothing to do but wait, while there's a part of my car that could explode causing injury or death.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Volkswagen said id be on a very long waiting list for a new air bag.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Airbag has not been replace. Recall details below from ntsb website. Dealership morgan vw of north tampa has schedule recall twice, but when arriving for service have been told part is not available. Advised to contact vw, vw advises contact dealer! appear to a major safety issue, would be nice to be able to get an ansewer. Dec 05,2024 manufacturer recall number69e6 NHTSA recall number24v834 recall statusrecall incomplete summary the drivers side frontal airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety risk an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Leak from water pump area and airbag.

The contact owns a 2013 Volkswagen Passat. The contact stated that the air bag warning light was illuminated. Additionally, the contact stated that the front driver's side low beam light and the driver's side taillights were inoperable. The vehicle was taken to auto zone, where the contact was informed that the light bulbs did not need to be replaced. The contact was informed that the failure was related to the wiring. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000.

My 2013 vw Passat se did have a recall on the airbag in the past. I brought it to the vw dealership & had it fixed. Now it suddenly came on again. Maybe they never fixed it properly.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the “service now” warning light was illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated that he received notice of NHTSA campaign number: 24v834000 (air bags) in January of 2025. The dealer was contacted on February 11, 2025, to schedule the recall repair appointment and was informed that the parts would be ordered. The contact called back on March 20, 2025, and was informed that the parts order was cancelled due to the tariffs on canada, and to call back in may of 2025. The manufacturer was contacted through the website's live chat, where the contact informed them of the information provided by the dealer. The contact was provided with no assistance and was redirected back to the dealer for parts information. Parts distribution disconnect.

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a safety recall leather from Volkswagen on December 2024. Nhtsa: 24v834 subject: safety recall 69e6 - driver frontal airbag inflator since November 2024 my airbag light on my dashboard came on, I checked for recalls and there was none at that time. It said airbag error on the dashboard. A month later I received the above mentioned recalled letter and took immediate action. ( please keep in mind the light was on at all times, it didn't make any sounds, it wouldn't turn off at all) I schedule the recall service repair online on the Volkswagen website and came to my appointment on [xxx]. At the dealer I had to wait for 4 hours for the repair to be done and once they gave me my car back the air bag error and icon on my dashboard kept turning on and off every few minutes. Keep in mind the light was on before but it was solid on at all times but now it has a beeping sound that goes on and off while driving it multiple times a day and makes me think the repair was made with another faulty airbag inflator or there is another manufacturer problem with the air bag system of the car. I am [xxx] is my only car, I have to drive 45 minutes every week for my doctors appointments. The sound of the air bag going on and off is very annoying but my biggest concern is that being [xxx] with a faulty air bag system is a very scary situation to be in. I would like for the dealer to inspect all my airbags and make sure they are all working fine. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that the parts were no longer available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 ( air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and they informed the contact that the part is on back order currently. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that to order the part for the recall repair, the contact needed to get a loaner vehicle; however, if the contact refused, he would wait longer for the recall part to be ordered. The contact had not experienced a failure. VIN tool confirms parts not available.