Automatic Transmission problems of the 2014 Jeep Cherokee

The contact owns a 2014 Jeep Cherokee. The contact stated that on approximately while driving at approximately 30 mph the gear shift was forced into another gear and did not operate as intended as it was sticking . Additionally, the contact observed a loud clunking noise when charging the gear as well. The transmission safety light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as the transmission needed to be replaced. The vehicle was not repaired. The vehicles were then taken to a dealer where it was diagnosed that the where it was diagnosed as transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 74,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, abs, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure; however, provide no assistance. The approximate failure mileage was 93,350.

The contact owns a 2014 Jeep Cherokee. The contact stated while at stop sign and the contact felt the vehicle jerk and would not accelerate, without any warning. The contact stated after a couple minutes the vehicle accelerate. The vehicle was taken to the dealer, and they stated that there was a leak in the front mount and valve body and that the transmission may need to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 66,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 60 mph, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4wd warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under NHTSA campaign number: 20v343000 (power train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that they had noticed their vehicle would only shift gears at 5000 rpms the contact noted that this issue had become progressively worse over time with their vehicle. The contact also stated that on two seperate occasions his vehicle had left him stranded due to the transmission. The local dealer was contacted, however the contact was advised that there was nothing the dealer could do to the vehicle as the VIN had not been included in a recall. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 35 mph, the vehicle suddenly stalled without warning. The contact also mentioned that the service transmission and the brake warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the computer needed to be reset. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who replaced the entire transmission but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.