Transfer Case problems of the 2014 Jeep Cherokee

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. Additionally, the contact stated that he observed a warning chime and the service 4-wd warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed that the ptu needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed that the ptu needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted into neutral(n). Additionally, the engine revved loudly but failed to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transfer case might explode and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 39,452.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4-wd inoperable warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a power transfer unit failure with metal shavings inside the differential fluid; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,303.

The svc light came on. The traction control/all wheel drive/4wd stopped working. I had to pay $2400 to replace transfer case. Come to find out this is very common.

Pulling away from a stop sign a loud bang was heard and all forward propulsion was gone. I was able to drift to a safe location but the car would not hold in park it was later found that the splines in the ptu had striped and the transfer case would need replacing. Chrysler knew this could happen and issued a recall that included telling the computer to engage the 4 wheel drive low to engage for forward movement and to engage the parking brake to hold the car when stopped. This is a band-aid. They refuse to repair what they themselves discovered was a design flaw. Ref. Odi# 11340866.

I was driving my car on the city street going to the grocery store and it was making a weird noise. Then every time I came out of braking it would seize up, jerk and make a grinding noise. I took it to a tire plus shop because I thought it might be the brakes. The mechanic put the car on a rack and should me that the transfer case was cracked and leaking fluid. He said that if I drove any further I would have been stranded.

Vehicle has been a constant headache. Purchased Aug 21, 2018. December something broke, ended up being a transfer case shattered. Damaging our radiator. A week after picking up I still felt the vehicle was off and tried to return to dealer, they didn't have another trailhawk and said they would call me when they did. A few months gone by of hearing nothing. We did a tire rotation and noticed a huge difference in wear. Obviously the front end hasnt been right for months as ai originally complained about. Scheduled the vehicle in for service again to find it needs a wheel bearing replacement. Received the vehicle back and the notice the passenger rear is still making a lot of noise, enough you can hear over the radio, and the steering feels tight and pulls to the left.

I took my Jeep in to autonation Jeep in littleton colorado where I bought it; after about a year of fighting with the service manager "justine", and service advisor keith!! 5 safety recalls, and now in January of 2016 I thought finally they completed it!! also replaced the pcv unit in the transfer case! leaking; so now I tried using the snow mode after I had the Jeep back and it does not engage! I can feel that it doesn't! I got stuck in the snow on the freeway, and was in the middle of the street I had to dig out, and sliding around! I have called the service advisor keith, service manager dave and the general manager steve! and they are ignoring me and not calling me back! I know how my Jeep operates in the snow mode and it is a awd it made it in the snow good before they replaced the pcv unit. They apparently don't care about the safety of customers or other people on the highways, because someone could of plowed into me, because the part they replaced is evidently defective. And I also called chryslers corporate hotline and nothing has been resolved! this is a dangerous Jeep and should be repaired,.