37 problems related to transmission not go into gear have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.
While traveling on a trip, I noticed I was loosing speed while going down a 4 lane road. I looked at the control center and the message was "service transmission and the check engine light was on". I was losing speed so pulled off on the side of the road. The engine had quit running and the Jeep would not go into any gear. We were in the desert 40 miles from no where! called a tow service they took us to the nearest Jeep dealer. Next morning the dealership called and said our Jeep was ready to go. Second time July 14, 2014 while traveling on a 2 lane highway I noticed I was losing speed. The message center said " check battery" again the engine shut down as I was moving to the side of the road. Contacted the service dept. Of our dealership. Was told to wait 10 min. Then try to start the Jeep. It did start and we made it back home. Third time, Nov. 20, 2014 while traveling noticed the Jeep would speed up when I let off the accelerator to slow down or coast. If I applied the brake the Jeep would then slow down. Noticed every time I let off the gas the Jeep would speed up not slow down. About 30 min. More of traveling time I again got the message "service transmission with the engine light on. I got over to the side of a 6 lane interstate highway and called for a tow truck again was taken to the nearest dealership. At that point 12, 967 miles on the odometer. Six days later when the dealership got around to the diagnosis on the Jeep they said it needs a new nine speed transmission. We were home at that time 460 away from where we had to leave the Jeep when it quit running. Being stranded on the side of a road in a new vehicle is not safe but unacceptable performance for a new vehicle.
Sudden lunges from unexpected downshifts, a lack of kickdown upon attempted accelleration, front-axle vibration (shaking) in low speed in low gears and complete failure to shift into 9th gear. The dealer finally got it to shift into 9th gear at 92mph but it still did not stay in gear. It also has a habit of holding in 7th gear at speeds up to 80mph in level travel on the florida turnpike and other high speed level roadways in central florida. The lunges and vibration are an especially nerve wracking daily experience in stop and go traffic.