Seven problems related to automatic transmission gear indicator have been reported for the 2015 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Cherokee based on all problems reported for the 2015 Cherokee.
Service shifter and service 4wd lights come up on dash and the shifter prnd lights come on at shifter on start up and while driving and have to cut switch on and off in order to drive it at times.
"service shifter" light has come on multiple times while driving. . Prnd all light up. Goes away after car is restarted.
While driving a message came up on the dash "service shifter" while driving in town. The prnd lights are all red. I could not get the message to go away.
"service shifter" message came on screen and all gears (prdn) light up red. Vehicle slowed down to a complete stop in middle of two way traffic. Then, another message appeared "to shift vehicle must be stopped" and engine cut off after can no longer accelerate. Have to turn off engine and turn it back on by removing key completely from ignition and starting it again. Very scary. This has happened multiple times. First time, it was inside of a parking lot driving in circles looking for a parking spot. Second time while turning left at a two way intersection. . . Car stopped midway into oncoming traffic, third time was also turning left (coincidental) after crossing over into oncoming traffic and safely reached the street I was turning into, but vehicle slowed down completely in transit to said street and could not accelerate anymore. . . Was going at a base speed of maybe 3-5 mph. Took it to dealership first time and they said it was a system update issue. It was not because issue occured again. Car is in shop again now and they said have to replace prndl switch. Not sure what that is. I saw a recall done for a very similar issue on the 2014-2015 Jeep Cherokee, recall code is Chrysler s55. But dealer said my car is not a part of that recall. Please research issue. I have come across 30+ forums online where 2015 Jeep Cherokees are experiencing this same "service shifter" issue. There has to be a recall done. I have a video of issue. Please reach out to me for more info.
When I drive my car cluster showed me "service shifter" and all lights are turn on in transmition prnd. I went service center they didn't know why that signal comes on. I'm very concern abiut that because that cause sudden unintended acceleration or stop engine during driving. It happened few more times before.
For the fourth time, my 2015 Jeep Cherokee locked up the park brake, and the electical components all begin to operate sporatically without being turned on. The instrument gauges all start flashing, the wipers start swiping, the display screen begins flashing on and off, the prndl starts flashing and becomes unresponsive, and the instrument panel begins displaying multiple error messages, as if they car has become possessed. The scariest part is when the park brakes locks up, no matter what speed you are travelling at. The car was in motion twice when the car malfunctioned and locked up, and just yesterday was sitting in a mcdonald's drive through when the same thing happened. My wife is now terrified to drive this car anymore after four times of the same issue. Our fear is this is going to happen on a crowded freeway, and a semi behind us will not be able to avoid hitting us because our park brake has locked up. There are other complaints of this same issue with other Jeep owners on the internet. I cannot afford to just trade this in for another vehicle. . . I need some help getting this resolved so my family isn't in jeopardy just keep driving this vehicle the dealer cannot seem to permanently fix.
On June 10, 2016 at approx. 5:15pm, service shifter displayed on the driver information display (did) for approx. 5 seconds as I was driving on I-95 in west palm beach, FL. At approximately 8:00pm, service shifter displayed again and remained displayed on the did. After approximately 5 minutes, I pressed the controls for the electronic vehicle information center (evic) attempting to remove the service shifter display and display the speedometer. Pressing the evic did not change the service shifter display. The did/evic crashed. I did not know my driving speed or could access any other vehicle information. I then noticed the center console and the p (park), r (reverse), n (neutral), and d (drive) indicator lights all illuminated simultaneously. I got off I-95 at the next exit, port st. Lucie, FL and stopped at a shell gas station. I took pictures of the displays with my cell phone before turning off the engine, mileage 36,474. I turned the engine off and called Chrysler roadside assistance. The agent said he could not tell me how long the wait would be for service or tow. I started the engine and waited to see the did, evic, and p r n d displays. The displays were the same as before I turned off the engine. I could see a hotel from the gas station. I googled the hotel address and the address of the nearest Jeep dealership, arrigo Dodge Chrysler Jeep, ft. Pierce, FL. The distance was 8 miles. I drove to the hotel, 0. 4 miles from gas station. The next morning, June 11th, I called arrigo and talked with a service advisor and asked if I could bring my Jeep immediately. I drove to arrigo at 5851 s. Us highway 1, ft. Pierce, FL. Attached is repair order 136810 - 6/11/16 flash software. Same occurrence driving on I-95, service shifter and prnd 46,302 miles and 46, 623 miles in 09/16. Replaced shifter 9/21/16 at my expense. 5 files attached. I have more.