Transmission Not Go Into Gear problems of the 2015 Jeep Cherokee

For the past three weeks the car has been showing transmission problems but until recently the transmission remained in neutral and filed to shift to another gear. It makes a loud clang sound when shifting gears and automatically shuts down after. The parking brake wouldn't disengage, a message saying "service parking brake" appears on screen. When accelerating the car does not respond normally. There was another message showing "tranmission service" when the car was on park and the car unexpectedly shift to neutral and made a loud roar round jerking forward.

The contact owns a 2015 Jeep Cherokee. The contact stated that the transmission remained in neutral and failed to shift into another gear. The contact was unable to remove the key from the ignition. The contact stated that the vehicle was taken to a certified mechanic who referred him to an authorized dealer for assistance. The contact contacted salsbury's Chrysler Dodge Jeep ram (13939 airline hwy, baton rouge, la 70817, (225) 926-8800) who confirmed that the VIN was not under recall. The manufacturer was not made aware of failure. The approximate failure mileage was unknown. ## #vpic# 1 - check digit (9th position) does not calculate properly; 400 - invalid characters present #vpic#.

An error that continues to come and go is to �service shifter. � it is apparent there are moments that the shifter sputters, the car will not shift gears (automatic) and refuse to accelerate. The check engine light also comes on for this. Deal ships do not seem to act aware of this issue, but it seems extremely prevalent online. It appears to be based on a faulty shift in the vehicle or bad wiring. However, the deal ships act like nothing is wrong but will change it for you for around $7,000. The car sputtering and refusing to shift while trying to accelerate is extremely dangerous from faulty components and needs to be investigated. It's clear a recall is needed for this.

Has check engine light on and says service park brake. The traction and parking brake light is on. It will not shift into gear. Jerks really bad and makes a loud noise when you can get it to shift. My Jeep was parked out front of my house.

Not switching gears properly. There's a hard jerk/thrust while trying to automatically switch gears. Thought I got rear ended how hard it jerked! while turning on a very busy highway car has went from drive to neutral several times while driving. Which can cause a major accident. Almost did! this has happened on several occasions can't recall specific dates and times but just recently on 02/09/2020.

Since new, we have had problems with the transmission hesitating and lurching. From a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". It is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. At other times, the transmission will clunk at 40 mph as though someone has struck the car from behind. We have had the software flashed by the dealership two or three times. Usually this worked for a short period of time, but the problem always returns. The second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". When this happens you do not know what gear you are in. Again, very dangerous. All of these problems occur when the vehicle is in motion.

While driving at 70 mph in fast lane of major high, slight uphill grade, engine rpm increased rapidly and loss of power transfer to wheels as if in neutral. Coasted to side of road (fortunately light traffic) and at about 25 mph transmission engaged and I returned to highway. In about 5 more miles same loss of power to wheels occurred and then re-engaged as vehicle came to stop. Following day, after about 10 miles while at 55 mph, Jeep again lost connection to wheels and engine rpm increased. Pulled over to side of roadway (local county route with moderate 2-way traffic), stopped engine. Started engine several times but transmission would not engage in any gear (reverse, fwd etc. ) in any selected gear location. This Jeep has active drive ii. Had Jeep towed to authorized service. Dealer response possible overheated ptu, will require further investigation. My research indicates may be part of recall s55/NHTSA 16v-529.

When slowing to almost a stop but not fully stopping, vehicle does not select a gear immediately when the accelerator is pressed. The vehicle will not engage a gear for several seconds whic results in being unable to accelerate all. When the vehicle does engage a gear, there is a sudden jolt if the accelerator is still pressed. It is a safety concern because when the gear is not engaged you cannot accelerate the car at all until it finally engages.

The transmission in the vehicle has been an issue since I bought the vehicle new. It hesitates and eventually jerks forward when attempting to climb a hill, and the transmission doesn't gear down properly when going downhill. I've returned it to the dealer for software updates in the past but haven't seen a difference. Now I have an alert for "service shifter" appearing, with the shifter lights all illuminated. I've called the dealer multiple times, and finally was able to get a service appointment, but the appointment is a month away because they're so backed up. I asked the service rep whether this could be a hazard and was told the vehicle may not go into gear so the vehicle could leave me stranded. A month for a service appointment, really?? this is a serious hazard and now I'm trying to figure out what do to about an upcoming vacation planned, which happens before the service appointment. I'm also worried about the appointment itself, and what will happen to the car afterwards, since I've read online comments about worsening conditions after cars have been serviced. The "service shifter" message had been appearing periodically but now (starting 5/12/19) it's coming on during almost every drive.

I have a 2015 Jeep Cherokee limited 4x4, when I try to slow down or stop the vehicle will speed up. It is like you are giving it gas instead of applying the break. It was purchased with around 13500 miles on the odometer on 9-22-2018, it now has 21360 miles as of 11-27-2018. The transmission completely stopped working on the highway in traffic. The transmission would not make the vehicle move and acted as if it was not in any gear. It has seamed to have issues from the time I purchased it and I was told by a Jeep dealership that it was just the normal way that the 9 speed transmission worked. If this is normal for a transmission to fail at 21000 miles I feel that is a major concern and a huge issue.

Tl the contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle failed to change gears properly. An independent mechanic inspected the vehicle and stated that there was a delay with the gears properly changing over. The VIN was not included in NHTSA campaign number: 16v529000 (power train). The vehicle was not repaired. The dealer was not notified. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 50,000.

When I go to accelerate from a stopped position the vehicle hesitates and does not shift gears. It has made me not be able to pull out into ongoing traffic safely. While the vehicle is in motion it will shift gears at the wrong times and not when I need it too. It will sometimes cause me to slow down or speed up unexpectedly. I have almost gotten in several accidents because of this.

Transmission has failed 3 times in the last 2 months. Once it finally enabled me to put it in drive it would not shift gears right. The highest it would go is 3rd out of 9. It jerks forward on all gear changes. The service transmission warning keeps flashing. Prior to this the auto start /stop feature failed to function. The local Jeep dealer has tried to repair this 3 times for us. We are the 2nd owner. The first owner had the same issues. The original owner had the transmission replaced. We were never told of the lemon "buy back" when we bought the car.

My Jeep Cherokee has the 9 speed transmission. I went to start the car it took several times to start when it did the car dropped hard into gear and all of the service trans lights came on and it was very difficult to get home as the car was having a very hard time getting into gear and stayed in 2 wheel drive mode. I had the car towed to the dealership and they told me my drive tran warranty covered the cost and I just needed a software update. Four days later I was driving with my husband and 8 month old baby and while stopped at a stop sign the car died and again took several times to restart, all trans lights came on and could not get into gear, we had to drive slowly home with our hazards on and nearly got into an accident when trying to merge into traffic when it kept slipping out of gear.

Car had run fine then we had parked outside a store, when we got back into the car it started fine but would not engage into gear, display stated service transmission and parking brake. Display then stated put car into drive when at 0 mph which we were. Could not drive car and had to be towed to nearest dealership. Day before whilst driving we had noticed a stumble in acceleration which felt like the vehicle was going to stall, that cleared up the next day until it broke down. Dealership stated it was the valve body failure and had to be replaced.

Transmission shifts hard. Vehicle will lurch forward when shifting gears. Happens when stopped at a light and press the accelerator or when going slow (coming to speed bumps) and accelerating - vehicle will lurch. Purchased the vehicle (brand new) in October of 2015 and 3 days after purchase, the vehicle shut down at a stop light and transmission light came on. I restarted vehicle and had to "limp" it to my office where it was towed (30 miles) to the dealership. The rpms will race when shifting to another gear. One year after purchase, the transmission light came on again, the transmission was shifting hard, was able to limp it to the dealership. Dealer has completed flashes to the computer of the transmission. It's been 2 months since the last time I took it in for transmission and it's starting to shift hard and lurch again. This vehicle is unsafe and should be recalled by the manufacturer.

While driving the transmission shifts unexpectedly and hard when accelerating and decelerating. It shifted so hard the other day that I though someone had hit me! the shifting at slow speeds and stop and go traffic is also rough causing jolts and rough handling. I feel unsafe driving this SUV, but do not have any other mode of transportation. Additionally, while traveling at 55-60 mph with cruise control on or off, the transmission does not leave 6th gear. It's a 9 speed transmission and despite trying different speeds it does not use anything beyond 6th gear.

I have a 2015 Cherokee trailhawk 3. 6l v6 love it except for the issues. This is my very first and very last fca Jeep product I will own unless this vehicle somehow becomes reliable. At 3,860 miles while driving my power windows failed it will not go up or down and my blind spot monitor which I paid extra for and depend on for added safety failed at the same time. I was heading to work and my windows will not operate and is stuck in the down position in a parking lot for 8 hours hoping no one would try to break in my car. Now my vehicle is at 13,600 mile and I'm starting to experience all the other owners transmission failure issues, but mine haven't happen enough for the dealer to attempt to fix it. While driving, the transmission will get stuck in a low gear and will not change even after heavy acceleration and then after about 6 seconds it will suddenly change and lunge forward. Other times the transmission will get stuck in a high gear and when I try to accelerate it will not drop a gear to accelerate and my wife avoid highways because she is afraid the vehicle will stall on an entrance ramp while merging. Another issue is when reversing from a cold start and then putting the vehicle in drive the vehicle seems to get stuck in either neutral or reverse because it will not go forward until I really punch the accelerator and then it will lung forward. My last complaint about this vehicle is minor but still and issue. The power lift gate will sometimes get stuck and not open until I try it a few times.

The transmission jerks sometimes upon starting; loses power at times going up hill; seems to decelerate or be out of the right gear. It may also lose power when making a turn into traffic when you put the foot on the accelerator. It does not seem to shift gears smoothly at times. It is scary when you are trying to accelerate and it loses power.

Tl-the contact owns a 2015 Jeep Cherokee latitude. The contact stated that while driving 60 mph, the vehicle would not change gears when prompted and would not accelerate. In addition, there was a smell of burning rubber and a clicking noise that came from the transmission. The vehicle was taken to be diagnosed but the dealer could not duplicate the issue. The manufacturer was made aware of the issue. The failure mileage was 7,000. Ad.

My vehicle continues to experience abnormalities. My vehicle is currently experiencing the following problems: jerking, no response to pressing pedal (lack of acceleration), not shifting gears or getting hung up on a gear, unintended fast acceleration (I. E. Depress the pedal lightly at a green stoplight, no response, go further, no response, then it reacts and tires squeal), unintended acceleration when coming to a stop (I. E. Coming off highway off-ramp, applying brake, engine still outputting power when trying to come to a stop and not pressing gas), a few times there has been complete loss of acceleration at highway speeds (have gone to switch lanes, try to accelerate, vehicle does not respond at all, keep trying to press, eventually loud clunk sound, vehicle jerks, and it will respond with major hesitation).

Purchased the Jeep in November 2014 brand new. First 6 or 7 months the vehicle performed fine. Around June/July 2015 some minor issues with the transmission in shifting and accelerating. As if the car could not find the gear and it was ¿lurching¿ when taking off from a stopped position. Also,when the car is in park and turned off, it rolls several inches before stopping. Due to having to travel across country in August, took vehicle in for service 9/5/2015 for an oil change and recall work on an unrelated issue. I asked about a recall that I heard about on the news for Jeep Cherokee transmissions and was advised there was a software update available for my Jeep. After the software update, advised to drive my car as normal and give it 100 to 300 miles for the software to ¿get used to my driving¿ and to settle in. Since that time, had a marked increase in transmission noise, shifting problems, lurching problems, and the vehicle rolling more when I stop. The Jeep seems to shift between first and second gear okay, but it regularly going over 3000 rmpss and higher to shift to all other gears. It is like it cannot find the gears and it getting stuck. There is also a good bit of noise with this that was not there. September 9, 2015, while merging onto 1-40, Jeep was having a hard time going from third to forth gear and then it could not hit another gear and the rpms reached 4500 before shifting. Almost got hit from behind by a huge moving truck! took back to dealership on 9/9/15. Since the transmission started acting up again. Jerky, shifting abruptly, not changing gears, gears catching and rpmss going into the 5000 & 6000 before shifting on acceleration. Took back in on 10/3/15. Since then, same transmission issues. Several severe incidents with the transmission not shifting, seizing up and lurching forward and gears not engaging. Took back dealership 11/16.

I own a 2015 Jeep Cherokee 4x4 (2. 4l/4 cyl). I've been having issues with the new automatic 9-speed transmission. The vehicle will lunge forward while decelerating at speeds between 20-25 mph. Once the speedometer reaches 20 mph, the rpm's spike and vehicle accelerates (lunges) forward. In addition while accelerating to 55-60 mph the rpm's rev at a higher rate 3000-3500 rpm range and will not click into gear properly. I took my Jeep back to the dealer on 4-25-15 and after a test drive and diagnosis they decided to replace the transmission. I received my Jeep back on Monday may 4th and it still has the same problem. This is a safety issue and I am concerned about hitting another car while decelerating towards a stop light or stop sign. As soon as the Jeep hits 20 mph, the rpm's spike and car wants to go faster.

The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle was taken to the dealer for the manufacturer's "long term reliability of the transmission/drive train performance" campaign. The vehicle was repaired under the reliability campaign and the dealer was to update/recalibrate the transmission. After the repair, while driving various speeds, there was a lag in acceleration when the accelerator pedal was depressed. The contact also noticed that the gears would not shift properly while driving uphill or at a traffic light and the vehicle would roll backwards independently. The vehicle was taken to the dealer where they stated that the transmission needed to be re-calibrated. The vehicle was repaired; however, the failure persisted and became worse. The vehicle was taken back to the dealer where the transmission was re-calibrated again and eventually replaced; however, the failure persisted. The contact stated that the failure had not occurred until the vehicle was initially taken to the dealer. The manufacturer was notified of the failures. The approximate failure mileage was 3,200. The VIN was unavailable.

Transmission down shifts on downhill at times. Rpm increases and vehicle speeds up before completing the down shift. The trans. Should not be down shifting on its own in this situation. This will be dangerous in snowy conditions, as the shift is unexpected. The trans. Is inconsistant on level driving. Sometimes it picks gear 7, other times it picks gear 8. This affects gas mileage and cannot be over ridden by using the manual shift mode. I am at the mercy of the transmission. The manual shift override is virtually useless. I cannot override the gear selected. The indicator show only shows the shifter actions. I does not indicate the gear you are actually in. The trans. Does not respond to manual shifting preferences. It will be dangerous in winter weather when you cannot depend on a manual downshift to maintain control of the vehicle. I am used to other manufacturers transmissions that lock in and hold the manual gear selected. I suspect that there will be Cherokee accidents in winter weather due to loss of control, because the transmission either has a mind of its own which is inconsistant, or because manual transmission control is ineffective, and nonresponsive.