Transmission Not Engage problems of the 2015 Jeep Cherokee

The contact owns a 2015 Jeep Cherokee. While reversing out of the driveway, the gear failed to engage properly. There were no warning indicators illuminated. The vehicle was taken to bill luke Chrysler Jeep Dodge ram (2425 w camelback rd, phoenix, az 85015, (602) 249-1234) where it was diagnosed that the battery terminal and fuse box failed. The vehicle was repaired; however, the failure recurred multiple times. The manufacturer stated that the VIN was not included in NHTSA campaign number: 16v529000 (power train). The failure mileage was 77,000.

I have a Jeep Cherokee sport 2015, 14k miles; on 3 different occasions the transmission has disengage while driving on highway losing all acceleration and response. Check engine light �on� and "service transmission" alert displayed. After turning the car off and restarting, check engine light stayed on but no "service transmission" alert. I was able to drive the car for 10 minutes before the same events happened again. All events occurred while highway driving and after a oil change (second). I had driven (under 40 mph) the car in town for 2 weeks after oil change with no issues. No previous issues before oil change. This is very dangerous issue; many complaints can be found on line of this very issue, suggesting a software or sensor issue. Will someone have to pay the ultimate price with their life before a total recall is issued? complaint filed with washington state ag office and us congressional representatives.

With or with the "auto-start" feature turned on, when turning from a stop or yield (such as turning across traffic), pressing on the throttle pedal causes a pause like the transmission is not engaging then takes off like you slammed on the gas. This has happened multiple times over the last year or so and taking it in to the service department brings nothing but more frustration. This is done on hot or cold engines, no matter the ambient temperature. Serious safety issue.

First occurring in the fall of 2015, the power lift gate failed to latch. It would no longer respond to attempts to open it electronically, and instead remained unlatched. Any pressure placed against the lift gate from the inside raised the lift gate. We had it serviced, the problem seemed to be fixed, but as of 6 August 2016 we are experiencing the same problem again. This problem is unique and unrelated to the recall issued in December of 2015. With three dogs that ride in our vehicle with us, we absolutely cannot drive with a lift gate that doesn't close. Additionally, the engine lags dangerously behind acceleration sometimes, like when driving through an intersection. It will start to accelerate, then the transmission seems to disengage, and the vehicle loses power completely for a few seconds before the powertrain engages again. We've already almost been in two accidents because of this problem.

Last summer, I was in the dealership for the second time regarding what seems to be a transmission problem. The first time was a couple of months prior when the emergency lights came on my dash regarding, engine, transmission, etc¿ after three attempts, of turning off/on my car, I was able to finally put my car into gear and go. I brought the car in and they performed an upgrade to the computer system which seemed to fix the problem. The second time I experienced any issues with my car was last week when I was driving on the highway going about 30 mph when I accelerated to pass another driver and my car just revved¿there was no acceleration when I pressed on the gas. As you could imagine, I was really shocked by this. In addition to these incidents, the car will ¿jump¿ into gear¿. More often when I put my car in reverse. I have had several issues with the transmission on this vehicle. Starting with the lights and alerts coming on. . . While in park, preventing me to start the vehicle, all the way up to driving 70 mph and having the alarms go off regarding check transmission issues and service transmissions. Each time when the car was in motion, I would pull over and the transmission would not engage, eventually, when I would turn off the car and restart it, it would work without a problem. . . . Until the next time. Quite often, I would accelerate only to stand still and hear the engine revving. These recurring transmission issues are making it difficult for me to be a devoted Jeep customer as I no longer feel safe in this vehicle!.

The 9 speed transmission is unreliable and dangerous. The transmission does not engage when starting from a stop. The engine revs and then several seconds later the transmission engages and lurches forward. The delay puts you at risk as you enter traffic. Additionally, the transmission will suddenly shift when you are coasting and accelerate 10-15 miles per hour faster. I have had the car into the dealership 5 times to repair this and nothing changes. Flashing the software does nothing. I have filed a lemon law claim with the state of CA and have an arbitration meeting scheduled in September.

The rough shifting in low gears is an annoyance the trans disengaging in an accelerated left turn was a near miss crash. It's happened twice now and I've determined the conditions under which it happens. In both cases the conditions have been the same. Conditions: I live in a city with heavy traffic. Travel on a two lane road to my home and it is at a crawling pace. I have to turn left into sub. There is opposing traffic & limited openings to turn. You have to "hit it" to make your left turn between the opposing traffic cars (no stop light). When you hit it, the engine revs in that low gear and you are now into the opposing lane and you have seconds where you seem like you're just floating (no transmission engaged) through that lane. The opposing car is still coming at you. The trans finally jerks and engages and you squeal your tires to quickly get out of the way and not get hit. It's close enough that the opposing car beeps it's horn at you. It's bad, when you don't trust your vehicle (only 1 year old) to another person. I worry for their safety! I'm dissatisfied with the vehicle only because of the transmission. If I had my way, I'd be giving it back to the dealership.

Transmission lunges, clunks and jerks. Horrible 2 updates and 2 relearns at one year old already. The 1st gear does not seem to engage all the time right away. The 5th gear clunks , lunges or slips.

When attempting to accelerate from a stop position the vehicle's rpms will go up, however the vehicle will not move, and then will suddenly lunge forward. It also will shift very hard from gear to gear, and if stopped on a hill, and attempt to move from starting position, transmission does not engage right away, even though vehicle is in drive. It started doing this about two months after I bought the vehicle at which time it had approx. 2000 miles on it, and has continued.

6 times since purchasing the vehicle on Jan 30,2015 the car's transmission fails to engage after coming to a stop. Upon acceleration after a stop, the engine revs as if its in neutral when the gear shift is in drive often rendering the vehicle inoperable in the middle of an intersection. Several warning lights and messages flash including the disabling of the abs system, emergency brake system, and shift vehicle into desired gear while still in drive. On 11/7/15 the lights began flashing while driving and the transmission failed to engage when the car came to a stop. Usually turning the car off and restarting will allow the vehicle to become operational again (with a check engine light illuminated) however, this time the vehicle would not even start and the transmission could not be shifted out of park in order to push it out of the middle of the street. This began the day after I purchased it with 80 miles on it and has continued to happen even after dealer "remedies" of resetting the transmission module, updating the transmission module and replacing the transmission module. This issue continues to worsen and is becoming increasingly hazardous. I do have videos of how the vehicle acts during these episodes and the dangerous position it has left me and my young daughters in when it occurs.

When I was looking at vehicles, the primary items I wanted in the new vehicle was a six cylinder engine so that we would have the pick-up needed for extensive highway driving. The issues existed since it was new but I have actually become concerned for my safety in this vehicle; we only drive it when we absolutely have to (ie. Both of us in the household have to go to work). The engine is the 6 cylinder with the 9 speed transmission. This engine has intermittent issues where the vehicle hesitates, lurches, and jumps. Sometimes when accelerating from a full stop, it hesitates several seconds, and then when it does respond the tires squeal and the vehicle lurches forward from the transmission not engaging as it should. Sometimes it is a milder response where it is just a hesitation due to delayed shifting. More recently, now the engine is not downshifting and the engine revs and doesn't want to downshift. I no longer feel safe driving this because it is so erratic and I constantly wonder what it is going to do next. Every time we take it to the Jeep dealer, they update the computer and send us on our way. The software updates do not help. We have asked them to drive it and they have told me they don't experience anything wrong. It wasn't until we went to write this letter that we realized that the service orders don't record the fact that we have asked the Jeep dealer to look at this issue every time it has been in the shop with them. Which indicates to us that Jeep is trying to hide from this issue. The amazing thing is that if you go online and start researching issues with the Jeep engine that has the 9 speed transmission, thousands of people are having the same problems as we are having. The sad thing is Jeep continues to make the engine with the 9 speed transmission and the issues don't seem to be fixed. To me that is blatant disregard for the consumer.

Transmission shifts hard from 4th gear to 5th gear. 1st gear does not engage immediately when heavy acceleration is required. Occurs when the vehicle is in motion on all roads. ) shifts hard from drive to reverse. Occurs when stopped from drive to reverse. I have taken it to moss bros. Dearlship in riverside over 10 times for these issues. The latest time was November 2017. They tell me they cannot replicate the problem and therefore there is nothing to fix. I believe they are lying and the safety of all who ride in my car are at risk. This was first reported to moss bros. On August 5, 2015. The car had 23,907 miles.

Transmission disengaged intermittently as vehicle coasted along freeway. Pulled over and turned off/restarted vehicle. Transmission then engaged. Took in for software upgrade. No more high speed issues but now vehicle will rev from stop condition before transmission engages. This is a 9-speed transmission in the new 2015 Jeep Cherokee trailhawk.

Transmission failed to engage, car would not accelerate, narrowly avoided accident.