Vehicle Shudder problems of the 2015 Jeep Cherokee

When I am driving on the street I always feel a jerking when I accelerate after braking. While driving on the highway or expressway when I accelerate I notice a jerk and when I decelerate my car shakes and vibrates.

When slowing down between 25-35mph, the transmission �clunks� violently and the entire car shakes and it is very loud. I have had it to the dealer twice; first time they said it needed a software update which they supposedly did, but nothing changed. I had it in again and they said there was nothing wrong with the transmission, that it is �normal�, and to just drive it so the computer can �learn my driving habits�. What??? this is my fourth Jeep and I've never had problems like this. I bought it used and have only had it a month and feel I'm stuck with a lemon.

Today being 7/26/2018. Today my vehicle just shut down while coming to a stop sign in the morning, and again in the afternoon when making a u-turn. And for about 2 weeks before, a few times I felt the engine attempt to shut off when coming to stop signs and lights, which the vehicle shaking would take place and the motor sounded like it was going to die. In the case of transmission, for the past month in random moments while stopped at an incline or turning onto an incline street, the gears would delay shifting into the next gear, and it would sound like rpm was reaching higher than normal rotations before actually shifting into the next gear, the car jerking from the catch. All events occurred while vehicle was in motion, on streets, both when turning or stopping, or incline climb involved.

Service transmission came on after I purchased this car 3 days ago with 47k miles. As I slowed to a stop coming off the highway the car vibrated violently repeatedly and then cut off. It took 3 tries to finally turn the vehicle on and it continued to have the same issue. At one point I was having to throw the car in neutral to get it to stop jerking as I decelerated. That created a whole other problem because I then when I shifted back into drive I had no acceleration control. I had to roll off the road, throw it into park, kill the engine, and restart the car to get back control of the accelerator. Very scary and unsafe!.

Transmission is very jerky when shifting, often fails to shift into higher gears without long pauses. Vehicle seems to vibrate in lower gears.

The transmission is not working when the vehicle is shifted into drive,reverse, no power sent to the wheels only revs up. The vehicle also makes a grinding noise when the vehicle is placed into park and check engine light is on. An indicator states on the dash states get transmission serviced. Stalled out on my way home from work had to push it about a block. Calling the dealer today.

Nine speed automatic transmission. This is a safety issue. The transmission in the lower range of gears searches for the proper speed gear and when it finds one, it jumps into gear causing the vehicle to lurch and at times causes the vehicle to over accelerate. At higher speeds, the transmission will drop into a gear with a heavy thump which shakes the whole vehicle. The really serious problem is with the transmission when using cruise control. Just last week, I had the cruise control set at 55 mph and when on a downhill portion of roadway, the transmission suddenly went into a higher gear and the vehicle began a rapid acceleration. Before I could hit the brake to disengage the cruise control, the vehicle was traveling at well over 60mph. I have had the vehicle in four times to the dealer and they only do computer updates and can find nothing wrong with the transmission. When I call Jeep to complain, they send me back to the same dealer and nothing gets done. I think that this is a great safety issue and I feel that this vehicle will get me killed. I am a retired police officer who has driven hundreds of thousands of miles in a wide variety of vehicles having automatic transmissions and this is by far and away the worst one I have even used. Final note, the computer updates installed by the dealer has not improved the transmission and has decreased my overall gas mileage by 2 mpg. Kind of throws off the epa estimates, doesn't it.

My Cherokee has never driven 100% since the first day I got it. It hesitates and jerks forward when initially accelerating, jerks to a stop or when parking and shakes when initially starting the car and vibrates. Over the last 6 months the car has completely died on me twice, the second time being just this morning. It is a brand new car; there is no reasonable explanation as to why this is happening other than the new 9 speed transmissions that Chrysler produced are insufficient and have not been thoroughly tested before putting consumers behind the wheel. The cars battery light flashed on my dashboard and then the car slowed to a stop and completely cut off. The dash told me to put my car in park and then shift back to drive but I couldn't do anything. There is no way the battery or engine is an issue so I have no idea what is causing this problem other than a faulty computer in the car. I have had the software updated and flashed and yet here we are again having the same problem that seems to puzzle the service department. They have given me a laundry list of bologna reasonings as to why the car drives the way it does and why this and that are happening but yet no fix for them. It is absolutely insane to me that because there have been no significant injuries or deaths due to these transmission issues that no recall or anything has been released. I have done my fair share of research on transmission issues in the 2015 Cherokees and have sadly found 100's of complaints from consumers yet still no solid fix or answer to these peoples problems. How Chrysler is getting away with this blows my mind. These cars are virtually death traps just waiting to happen. I don't feel safe driving this car anymore and something needs to be done.

Thank you!! the first incident occurred at 304 miles. Check engine light came on and the car started shaking and could not accelerate. Check engine light started flashing and called the dealership immediately. Had the truck towed in and they advised at first that the upper head of the engine blew, after speaking with my customer resolution rep (case number: 26750843) the dealership called me again and advised it was just a bad spark plug and they fixed it. The second incident occurred about a week after this service I took a 200 mile trip to PA to visit family and on the way back from this trip the check engine light came on again. I checked the oil levels and there was nothing on the measuring stick. Had to car towed again and this time bayside Chrysler advised the o-ring went on the car and that it was replaced/fixed. After the o-ring service the car is still loosing oil but I can't smell is burning and there is nothing under the car after leaving a parking spot. However, when the car first starts blue smoke comes out of the exhaust and the engine knocks/tics a bit upon starting but that stops after the oil hits the engine I guess. On 8/5/2015 I started the car after work and the check engine light came on and flashing again and the car began shaking. It was towed to the dealership again this morning for service. The above covers the engine issues. Two weeks ago at a stop sign I stepped on the gas but the engine just reeved for a few seconds followed by the transmission engaging. Since then the transmission has not been shifting normally. The transmission has not failed yet but it appears it's on its way. Currently the car has 2,400 miles on it. Any help would be greatly appreciated. I've been in contact with many other on forums and these people have family's/small children as do I. Something needs to be done about these cars. Their not safe.

While driving at low speed, making a right turn and accelerating into traffic, the whole car shakes/wobbles from side to side. Almost frighteningly severe at times. Dealer claims they cannot reproduce. Sometimes get this shake while accelerating gently in straight line, usually always when in second gear. They continue to produce these Jeeps every day, many will have this defect. There are bulletins out there, but nobody really has claimed the issue is fixed. Unacceptable for a modern, new designed car. Feels like a safety risk, but dealer refuses to help. Shouldn't I feel safe driving my new car?.

Vehicle shakes / wobbles when accelerating from a dead stop. The passenger side front tire actually feels loose until approximately 30 mph. Also, when turning right and / or going up an incline, the front end shakes and the vehicle hesitates. Jeep acknowledges that this is an issue and they are redesigning the front axles with a sturdier design. The issue is that the repair is not available for several months at least, because it's still in development. There is a real concern that the axle could fail and cause an accident.

Transmission shifts very rough when shifting from first to second. Sometimes the whole vehicle which shake when it shifts.

I am at a stop sign with cross traffic that doesn¿t stop, with a mph limit of 50, there's a gap big enough for me to go through the intersection. I put my foot on the gas pedal, Jeep slowly advances forward but not engaging into the correct gear, it's starting out in 3rd gear! when it should be shifted into 1st, coasting through these lanes of oncoming traffic, I am rocking back & forth in my seat saying ¿come on Jeep, shift! let¿s go!¿ as I look to my left & right & see cars getting closer to me, my heart beats a little quicker at this point, especially when my 2 year old son is in the car with me. Finally half way through the intersection Jeep drops down hard into1st gear from 3rd gear & boom we are off, whiplash, sounds of a transmission fallen to the ground, heart beating so fast it's going to explode but we get across the road in the nick of time of the oncoming traffic! same scenario has happened several other times, I could go on with stories but I think you get the picture. This happens so much that I don¿t know what to do. The dealership that I have gone to, of course, can't duplicate my issue but they're told that this is a common complaint they've been receiving from other Cherokee owners. I've also had the software updates done. I did get a recall notice for possible incorrect info. In the user guide/owner¿s manual regarding flat towing vehicles which may result in vehicle shake while flat towing over rough roads. This is recalled but a transmission issue isn¿t? Jeep claims that they depend on the satisfaction of their customers for the success of their business & are constantly monitoring the quality of their products & looking for ways to improve their vehicles, even after they are sold. I am not asking for anything except for this issue to be resolved. I know Jeep has acknowledged this issue but I would like to have Jeep come up with a solution.