Jeep Cherokee owners have reported 48 problems related to transmission gear slipping (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
The transmission slips from a stop sometimes. Then other times it's a very firm start and hard shifts. I have researched this a lot. This isn't just mine or a faulty part it is how these transmissions shift. They did a recall and updated software but did t fix the issue. As other people have said the same thing. It's dangerous when I'm pulling out into traffic and I never know if the Jeep is going to go or slip.
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The transmission slips, it disengages and puts the car in neutral. It also jerks. The car was in traffic, had to pull over.
Transmission failed or slipped into neutral while driving. I was driving on the highway going about 75 mph and all of a sudden the engine light came on and the car wouldn't accelerate while I was driving. I had to pull over, turn the car off and turned it back on then drove fine. The engine light stayed on.
Jeep will not fully shit to drive. When shifting gears from park to drive the gear will slip into neutral. Then when I am able to get into drive, switching from drive to park once I make it to a destination the �park� gear isn't recognized so I have to keep shifting back and forth until it locks. Also, I have a sloped drive way. I've had a near extreme accident when I parked and my wife was coming around the back but park wasn't recognized and the Jeep started to roll backwards. Luckily I was able to mash on the brake before anything happened.
Transmission slips into neutral.
This happens randomly on highway roads most times when at a stop light or sign. When its time to go you push on the gas it dose not move for a second then lunges or jerks into gear,also in the lower gears it seams to not shift wright feels like the transmission is slipping. It is going back to the dealer for the third or forth time April 10 / 2019. Dealer tells me they cant find anything wrong.
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This vehicle has had numerous occasions of the transmission slipping, jerking, acting as if it is going to completely stall. Today I had the service transmission light come on and it was hard to get it to go up a hill. Coming from a complete stop, it barely would go. Very unsafe. Very scary situation with my kids in the backseat. Appx 2 months ago, it did the same thing and the dealership diagnosed and fixed the issue. It obviously did not get resolved. Appx 8 months ago, I was pulling out of a shopping center when all my lights came on and my car would not go. Not forward, not in reverse. Again, very scary. I turned the car off, and when I turned it back on it was ok. I called the dealership and they told me unless they physically see if happen there isn't much they can do. So I didn't see a need to go through all the trouble of taking it in with that response. In August of this year, we were driving on vacation when the check transmission light came on and we couldn't accelerate again, it would barely go. We drove very slowly and again, it put us in a very dangerous situation. I can think of several other times this has happened but this is the gist of it. This car is not safe. It is going to get someone seriously hurt or killed. I am scared every time I come from a stop thinking it will stall on me.
Transmission is slipping and slamming into gears. Feels like the vehicle is going to stall at stop lights when transmission is in drive.
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Our Jeep feels as though it is bucking/transmission will slip. We have taken it to the dealership only to be told that they can't duplicate the issue or they have did a software upgrade that should fix the problem. It is only a bandaid and decreases the amount it does the bucking but will go back to normal after a few hundred miles. Recenlty our screen as well will not turn on for up to 5th minutes of driving and occasionally get a message that says the phone is out of service and to contact dealer. Again we contact the dealer only to be told they can not duplicate the issue and nothing can be done. The shifting happens generally when going in between the speeds of 5-35 mph. It's becoming scary to drive as we jerk while in motion.
After the transmission is totally warmed up, taking off from a stop may cause the transmission to slip and then jump into gear with a jerk. This is more prevalent when starting uphill or downhill. Dealer says everything is fine but my wife almost ran into the back of a car because of it.
Transmission is slipping and grinding after trying to accelerate from stop or slow speed. It has already been flashed once but mark's casa in albuquerque, new mexico refuses to do anything else to try to fix it. They state that there is nothing else they can do.
Noticed transmission slips occasionally when I shift from park to drive and begin to accelerate.
While parked, the lights on the shifter all turn red and a message appears on the dash screen saying, "service shifter". Also, this happens while driving at normal speeds. At times, the transmission may slip while shifting gears. Another issue is when coming to a stop or accelerating from a complete stop, the vehicle may jerk as if the transmission is slipping a gear or improperly timed.
Since the very beginning driving 2014 Jeep the transmission slips. Taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60k miles on this vehicle I am concerned that the trans will fail while I am on the road and cause a deadly accident. 8/10 I had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when I heard a clinking sound in left rear it sounded as if a lug nut loose when I stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel. I turned into a parking. When backing up the vehicle froze I stopped, called service department of freedom. I had my vehicle towed back to the service dept. Was told issue was brakes were not installed/secured properly. I asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels I did not want to take a chance of having a fatal crash. I also asked that all work be reinspected. When explaining what had happened it was obvious rep was speaking beyond scope of her knowledge � this was very frustrating I was placed in a very dangerous situation due to the poor workmanship of the tech. The story did not make sense the more she tried to explain it was more convoluted. I was transferred to the service mger who explained what happened, admitted that brake failure was tech's fault. In light of all the times I have had the Jeep into service dept complaining about trans does not give me a level of confidence that there is not something significant with the trans I would like an investigation into this matter.
"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine. Waited 2 - 4 minutes; restarted engine; service transmission warning off; check engine "on". Vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. Had to maneuver behind 18 wheeler and crawl speed up the exit ramp. Ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot. No collision this time. Vehicle has been in shop for similar complaint one month earlier. And more times previously.
The transmission slips or skips gears. From a stop it hesitates to go. It revs high when down shifting. Shifts hard a lot. We have had it to the dealer 2 times. Programming updates were done. No improvement to its operation. It feels like it's going to fail soon.
Transmission began slipping and riding rough around 50,000 miles. At 55,000 miles car bucked and stalled when entering freeway. Service transmission message appeared along with service parking brake. Check engine light also went on. Gears would not engage. Dealership replaced transmission. At 72,000 miles (only 17,000 miles on new transmission), the same issue occurred.
With or without ess engaged, the transmission slips for up to ~1 second. This problem is noticable by average owner when the car transitions from not-moving into moving forward. I have not noticed slippage in reverse, but I do not rule this out. I have noticed slippage when the Jeep first starts moving forward. Car has about 1800 miles and just started doing this very recently maybe at mileage 1600~. Also, gas milage was in the past for the same trip averaging >24mpg (it formerly was ~26 I think). Now same trip averages ~20mpg. Car feels sluggish at times. Initial thought was bad gas, but new gas -- same slippage. I have contacted fca (manuf) and will try to resolve. The gas milage is also a problem as it is nowhere near that stated in epa reported . . . However, if slippage is fixed, then maybe ~28mpg is possible. Very strange for new car, imho. (when car was <1000 miles, milage was ~26mpg for same trip . . . Then it was ~24mpg . . . Now it is ~20mpg . . . I am now concerned. ).
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The transmission doesn't downshift properly. If you don't stop completely, when you try to accelerate, it feels like the transmission slips then is downshifts into first. They Jeep then lurches forward. It can be hard to control when turning. The dealership told me the it's functioning as designed.
Since the date of delivery - on a daily basis, when in low gears, stop and go city driving, the transmission slips, jumps, jerks, and will often bog down. Acceleration is extremely jerky when taking off from a light or turning a corner. The vehicle has had at least three computer updates to resolve the issue with only extremely slight to no improvement. On several occasions I have not been able to move the vehicle safely out of the way of danger as quickly and reliably as I should have been, only narrowly avoiding an accident.
The transmission randomly slips. From a complete stop, the accelerator is depressed all the way, the rpms are at 5000 and the car does not accelerate. Suddenly there is a loud bang and the tires will chirp and the car takes off. The dealer scans the computers and finds no error codes. How can that possibly be with a violent occurrence like this????? I think fca has doctored the software so that it won't show transmission error codes. With all the hundreds of complaints on this problem why aren't you investigating this? do people have to start dying before you get off your asses and do something?.
Check engine light came on related to thermostat liftgate has been leaking since the beginning transmission is slipping or dragging constantly.
The transmission slips, stalls, hesitates at acceleration at any speed. Particularly worrisome when traveling on highways when it jeopardizes our safety! happens continually despite the Jeep dealerships attempts to repair. Still telling us it is a software issue and a day after service problem continues. No fix.
2014 Jeep Cherokee shifts rough in lower gears, shifts into neutral when driving on highway or coming down hills, and does not accelerate at all when stepping on gas and moving out into traffic, and transmission slipping. When taken to dealership at least 2 times, I reported the vehicle was unsafe. Dealership (atlantic Chrysler Jeep) reported on service receipt, "unable to duplicate concern on road test".
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at approximately 25 mph, the transmission slipped gears violently. The failure became progressively worst. The vehicle was taken to the dealer and was being diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 26,000.
Transmission shifts unpredictably and rough. Can feel like being rear-ended on a 2-3 shift while acceleration from a stop can feel like the transmission is slipping - engine revs go up but vehicle barely moves. These issues cause the vehicle to not respond as expected and have almost caused several accidents. These issues occur at low speeds, whether you are turning or not.
The transmission is very jerky. The rpm's increase when foot is not on gas pedal. Feels like the transmission is slipping. The car lurches forward when stopped.
My transmission has been slipping since I purchased the vehicle a year ago, (12-28-15) appx, they said they fixed the problem, but it has recently became worse that it was originally. When I'm stopped and then begin to start going again the car hesitates for about 3-5 seconds then it jerks and goes. It also seems to downshift on its own or not at all.
The Jeep Cherokee transmission started to slip and downshift causing vehicle to slow. Vehicle would jerk hard back into correct gear as vehicle was traveling at 60 mph. Check engine light came on. Drove immediately to dealership with transmission continuing to malfunction. Left vehicle with dealership for diagnosis and repairs. This was on 11/16/2015. Picked up vehicle on 11/19/2015 and advised update to shaft ware was completed to slove transmission issues. Drove three quarters way home and traveling 65 mph on state highway, the transmission started slipping and downshifting causing vehicle to slow and then jerk back into correct gear. Check engine light came on as well as every warning and system light on the dash. Warning to driver to come to a complete stop and turn engine off came on. Stopped vehicle and turned off engine and after a couple of minutes turned engine on and drove back to dealership. Vehicle currently at dealership for diagnosis.
After dealership replaced transmission at 30,000 miles for improperly shifting we noticed a burning smell and noticed new transmission was slipping and not shifting properly. We called the dealership and was advised that the not get it in to be checked for another week and a half. At 9:10pm I went around the corner about 4 blocks to visit with a friend and left and came back to my home where I noticed smoke coming from underneath the hood. Upoing the hood I saw light from a flame and extinguished it using a garden hose. Minimal damage but fire non the less. Chrysler corporate stated I can not drive it and to let it sit un touched. I have a daughter to get to school and jobs to do that pays my bills. Three days pass I call Chrysler again and state I am going to fix the vehicle my self and send them a bill. I tighten the transmission lines they did seem loose. No transmission still leaking. 15 days later still no word from crysler. I have a $28,880 paper weight in my front yard costing me $380 a month. I have called crysler every day for a 2 weeks and all they can tell me is " its in our legal department". No call, no loaner, nothing. An expensive paper weight costing money.
The electronic transmission constantly slips or has a delayed engagement coming off a full stop or at low speeds. When accelerating from a stop to say make a left turn the transmission has a significant delay prior to engagement which puts the car and the driver (me) at risk of a collision. I have taken to avoiding passing or initiating a turn without significant clearance from traffic as I fear getting into an accident. The car dealership service team says they can't do anything and virtually every other owner of a Cherokee complains about the same issue. I know Jeep delayed the launch of the car due to the transmission issues and believe they knew and know there is an issue and subjecting drivers to avoidable risk and injury, or worse. The issue happens every time I drive the car, not just a single event.
When I start the car in the morning stationary, the car leaps forward and then the car rocks back and forth. Ive complained about this before but dealer could not replicate issue since the issue usually only occurs when engine is cold. Also, transmission slips and revs when in motion changing speeds using cruise control. The Jeep has always done this since ive owned it.
At times, the transmission would shift so hard that it felt like I had been hit from the rear. They had an alert about a computer problem. As I drove home, it did it again. I took it to a different dealer to see if they would have any luck. It seemed to fix the problem for a while. The hard shifting incidents were greatly reduced. Then while driving home from highland, I noticed some hesitation in the shifting. A few blocks from my house, the engine light turned on and an alert to service the transmission came on. Just before I pulled on to my street I felt and heard three loud bangs that again made the car jerk like it had been hit from the rear. As I took off from a stop, it felt like the transmission was slipping. It just wouldn¿t go. I pulled into the driveway and when I got out of the car, I noticed an odor like burnt oil. I called royal gate and was told to bring it in. Trip number 4 for the transmission. No problems on the way there. A week later, I got my car back. Again, I was told that it was a computer problem. I got home and when I was backing into the driveway, I heard and felt another bang. I called royal gate again. I was told that they are having problems with the nine speed transmission. Then while on my way back from an appointment, there was more slipping. On 10-01-16, I picked up my car for the sixth time. They couldn¿t find anything wrong with it. I asked to speak with the store manager. While waiting, one of the sales people asked me what I needed. I told him that I was picking up my Jeep Cherokee for the sixth time. He laughed and said, ¿transmission?¿ the manager was too busy to talk to me. He was in the middle of a deal. The last time that I brought the car in, two of the service people witnessed all of the problems that I brought it in for. Now all of a sudden, no one can find the problem.
I had to had my transmission replaced at 8000 miles, after a short period of the car shifting hard and slipping (less than 2 days). They tried to replace numerous parts that did not fix the issue. At 52000 miles I began having hard shifting issues again. The next day I got a service stop/start technology warning light. The next day the light came on again and had rough idol, service engine light came on. I took it to the dealer (key Chrysler, xenia, OH) they replace an ignition switch yet still can't figure out the problem. The shifting issues occur mostly during two scenarios, accelerating uphill, the transmission would slip and then shift hard. Second would be if you have to decelerate (slowing down for red light), then have to accelerate without stopping (red light turns green) the car would hard shift. This was the same issues that preceded taking the car to the dealer for service and car not working properly. The first incident caused the car to go into "safe mode" which nearly lead to me be involved in an accident as I was crossing an inetersection and was unable to drive more than 10-15 mph, creating a very unsafe situation. I put the approximate date (as best as I can remember) of the first situation below. The second occurred on 8/7/16 with around 52000 miles on car.
When accelerating from a stop, the transmission will slip for 2 seconds before it engages, causing the vehicle to jerk forward very sharply.