Software Problems in popular cars
Software problem is a common vehicle problem that happens to most car brands and models. The following is a sample list of Software problems reported in most popular vehicles.
Software problem of Chevrolet Volt
Letter from constituent regarding his wife 2013 Chevrolet Volt, who having issues with the hvac system not cooling the rear seats when the temperature was near 100 degrees; requesting that gm accept the return of the vehicle and purchase price be refunded. The consumer stated the windows would fog up whenever humidity was present, the navigation system, was reading the vehicle was in detroit, the re-generative braking system and acceleration had downgraded after the last software update. This software problem happened on Tuesday, April 1, 2014.
See
all problems of Chevrolet Volt and
all Software problems of Chevrolet Volt.
Software problem of Chevrolet Volt
The vehicle involved is a 2011 Chevrolet Volt. Vehicle identification number (VIN) of the vehicle is 1G1RD6E4XB_. As an electric vehicle, when running on battery, it is difficult to know when the vehicle is left running. Upon returning home one day, I exited the vehicle and plugged it in. I didn't realize at the time, that I had not turned off the Volt by pressing the blue power switch on the dashboard. The next morning, I came into my enclosed garage and could hear the Volt's gas powered generator running. I looked at the dash display and could see the Volt had not charged, had used up all remaining battery, and had been running on gas generator for some time. My concern is regarding carbon dioxide poisoning risks. I have tried over the past 60 days to get a response out of gm as a Volt owner and I feel they are stonewalling me as they have not responded to me on this concern despite three different inquiries on my behalf. This is very unusual for gm who normally is quite responsive. I propose if the vehicle can sense it is plugged in that it should shut down should the battery become depleted rather than turn on the gas generator to keep the car running. I'm confident gm can detect the car is plugged in so programmatically I'm not understanding the challenge to solve this safety issue. Electric cars are not like other cars in that you can't hear when they are on. Chances are, if the vehicle is plugged in it's in a garage. No gm employee who I have spoken with has explained why it's reasonable to run the generator in the scenario I have described. I do hope no one dies before this issue is resolved. It should be a simple software update for the Volt to resolve the issue. This software issue occurred Monday, October 14, 2013.
See
all problems of Chevrolet Volt and
all Software problems of Chevrolet Volt.
Software problem of Chrysler Pacifica
The vehicle involved is a 2005 Chrysler Pacifica. Since I purchased my vehicle the front low beam lights have went out numerous times while driving at night. I have had them replaced on several occasions and the problem persists. Recently I have had problems with my battery and was told by pepboys auto shop that something is draining the battery and its possibility is the exterior lighting/headlamps. Even though I continue to replace the headlamps they keep going out and my battery is being drained. After 2 batteries in 3 years I had the alternator checked and it was in good condition. I was told to look up a recall list where I found exterior lighting 05v066000 and I called. I also have had a fuel pump problem that seems to exist and no one can figure out way. After getting it fixed by the Chrysler dealership twice my vehicle will not pass smog because of another leak. I also found out that there are complaints of some similar issues fuel pump/powertrain control module software 06v432000 and I called. Please put these to issues on the recall list so that auto owners will be safe on the road and California's air will not be polluted by the fumes. It was Tuesday, Jun. 7, 2011 when this software issue occurred.
See
all problems of Chrysler Pacifica and
all Software problems of Chrysler Pacifica.
Software problem of Chrysler Town & Country
The vehicle having this issue was a 2005 Chrysler town and country. Power door locks stop working. Remote control activation of power liftgate activates alarm. Software defect in body control module. Chrysler charges for software update ($120 for half hour labor). TSB 08-040-04 can temporary fix by removing iod fuse for 30 seconds to reset the body control module. This software problem happened on Friday, May 31, 2013.
See
all problems of Chrysler Town & Country and
all Software problems of Chrysler Town & Country.
Software problem of Dodge Grand Caravan
The vehicle is a 2005 Dodge Grand Caravan. The vehicle's vehicle identification number (VIN) is 1D4GP24R95_. Power door locks are not working. Unable to lock or unlock doors with either key remote or button located on the door. This is a concern because the locks do not engage when vehicle is in mode of travel. This first started in August of 2012 with the passenger sliding door and now both sliding door locks are inoperable as well as the trunk hatch. Have tried changing fuses without success. I researched information online and found a site that indicated that a bcm software update could fix the problem but dealerships charge for the update. Should there be a fee involved when this mechanism is secondary to a software issue that creates a safety hazard? because safety issues are at hand should this be listed as safety recall?. The failure date was August 23, 2012.
See
all problems of Dodge Grand Caravan and
all Software problems of Dodge Grand Caravan.
Software problem of Dodge Caravan
The car was a 2005 Dodge Caravan. Power door locks cease to function from internal switch or key fob. Key fob still activates anti-theft alarm and will lock and unlock the rear liftgate but not the front doors or sliding doors. Removing and reseating the iod fuse/relay will resolve the issue for a short time but it fails again within a matter of hours or at best a couple days. Dealer attempted to replace the door lock modules but this did not resolve the issue. Research shows that this is a known issue and there is a software update to resolve it but Dodge/chrystler has not yet issued a recall or provided extended warranty coverage for this in spite of the widespread nature of the failures and apparently numerous complaints to safercar. Gov. It was Friday, August 10, 2012 when this software issue happened.
See
all problems of Dodge Caravan and
all Software problems of Dodge Caravan.
Software problem of Ford Escape
The vehicle involved is a 2009 Ford Escape. Ford claims they have a customer satisfaction program (13n03) to address problems with the engine throttle body and that customers who come into dealerships will be able to have the powertrain control module software reprogrammed to protect the throttle body. The problem is- Ford will not honor this program unless the error shows on their diagnosis computer. I had this exact problem happen to me and the error did not show up on the Ford diagnosis computer so Ford will not fix this problem on my vehicle. As I was pulling out of a driveway and started to accelerate, my 2009 Ford Escape just completely lost all acceleration. The wrench light came on the dashboard, indicating an error. I could not get the car to drive above 2 - 3 mph. I took the car into the Ford dealership the next day, but their computer diagnosis machine did not show the problem. I was told that since I had powered off my car after the error occured, the error was cleared from memory and would not show up on the computer diagnosis machine. If the computer did not show that my vehicle had that error, Ford would not fix the throttle body. Who can drive a car 20 miles to the nearest Ford dealership when the car can only go 2 - 3 mph???. This is a major safety issue! I am very concerned that this will happen to me again when I am on a busy highway with my family in the car! what if this happens when I am driving on an interstate and I am unable to safely get off the road? since this has already happened to me, I know that my vehicle has this problem and it is only a matter of time before it happens again. How many people will have to be killed before something is done about this major safety issue????. It was Thursday, April 24, 2014 when this software issue happened.
See
all problems of Ford Escape and
all Software problems of Ford Escape.
Software problem of Ford Focus
The car involved is a 2014 Ford Focus. Trouble with the dual clutch automatic transmission from the first day of ownership. The car now has 6k miles and the problems persist. The following problems are even worse during cold weather: the transmission shifts poorly, roughly, misses shifts, chooses the wrong gear for the vehicle speed, disengages and sends the engine to redline then drops into gear with a bang and either slows the vehicle with engine braking because the gear is too low, or lugs the engine with no acceleration because the gear is too high. The transmission is always shifting, and seems 'confused' as to what gear that it should be in. In city driving, if I need to suddenly brake, when I re-apply the throttle again, the transmission hangs between gears and the engine revs to redline then drops into gear and chirps the tires. The transmission also makes grinding noises when changing from 1st to 2nd gear. Also very slow to drop to a lower gear when throttle is pressed for quick acceleration. Takes about 2 seconds for it to downshift and then accelerate. Also, the gear indicator on the console (prnds) doesn't line up with the shifter or illuminate to show which gear is selected, so it's difficult to tell whether I've selected reverse, neutral, or drive. In addition, the display on the instrument panel that shows the gear selection sometimes takes over 30 seconds to illuminate or 'boot up' to indicate what gear is selected. I often end up in neutral when I think I've chosen reverse or drive while I wait for the instrument panel indicator to 'boot up'. The dealerships say that I have the current software, and, "they all do that. " dangerous, and will probably add up to very expensive repairs as it can't possibly be reliable under these conditions. This software problem happened on Monday, September 2, 2013.
See
all problems of Ford Focus and
all Software problems of Ford Focus.
Software problem of GMC Yukon
The VIN of this vehicle was 1GKFC13J87_. I accelerated onto the freeway to catch up with on coming traffic on my 2007 GMC Yukon. When I hit top speed in the 3rd lane not even a quarter of a mile at 65-70mph, the accelerator got stuck making my vehicle travel at 80-90mph on its own. I stepped on the brake but my vehicle was still accelerating. I then put the car into neutral and took the next closest exit. I was blocking the exit with on coming traffic behind me and luckily a few good samaritans help me push my vehicle to safety. I used onstar to get my car towed to the dealership, thus being a Sunday, all service departments were closed. Monday morning 8/20/07 I notified the dealer about the accident and it wasn't until 8/21/07 Tuesday I received my vehicle back. I was told that there was a recall on the computer and am very upset that I was not notified by mail or by phone call by GMC. I am very shaken up and traumatized about the whole ordeal and very thankful that the worst didn't happen. This problem occurred on Aug. 19, 2007.
See
all problems of GMC Yukon and
all Software problems of GMC Yukon.
Software problem of GMC Yukon
The vehicle involved is a 2007 GMC Yukon. On the dashboard, there is a button with a stick figure in a sitting position and an arrow at the feet of the stick figure to indicate air to be discharged at the floor by the fan. When I push that button for heating, unfortunately, 80-90% of the air is being discharged at the top of the dashboard through a small vent on the far right and left of the windshield, which are designed to blow on the passenger and driver side windows to defrost them. There is additional leakage of a small volume of air at the defrost vent for the windshield and, whatever's left, blows on the floor. The net result is the vehicle is pumping most of the hot air to the ceiling (because the small dashboard vents point up) where hot air naturally wants to be and it is very difficult to get hot air on the floor where, according to the owner's manual, the majority of the air should be directed. The compartment, therefore, takes forever to warm up and your feet actually get cold while you're driving the car. It was Thu., Nov. 1, 2007 when this software issue occurred.
See
all problems of GMC Yukon and
all Software problems of GMC Yukon.
Software problem of Acura MDX
The car was a 2014 Acura Mdx. The vehicle identification number (VIN) of the car was 5FRYD3H66E_. The included infotainment system, which is now predominantly controlled by a touchscreen, is incredibly slow, laggy, and dangerous to operate. There are multiple, ongoing failures with this system - every time I enter the vehicle. As Honda/Acura has removed or replaced primary-operation buttons (32 out of 41, by their count), the mandate to use the other operational system (touchscreen and jog-dial) has increased the risk of safety incidents, exacerbated by a slow user interface response and often-failing voice control system. My vehicle has been in the dealer once, and has been waiting for a software update for five months. New vehicles have an updated software load, but Acura refuses to install it. Acura client relations has refused to provide updates or a solution. The failure date was August 2, 2013.
See
all problems of Acura MDX and
all Software problems of Acura MDX.
Software problem of Acura RL
The vehicle involved was a 2007 Acura Rl. The VIN of this vehicle is JH4KB16607_. This complaint has already been filed as #10198855. I see no way to add or edit that complaint but needed to provide a video of the problem. Below is a url to that video and the issue restated; I have a consumer fraud complaint against Honda motor corp ? Acura division, which I?d like for you to review. Honda motors - makers of the Acura Rl -- are selling this vehicle with a safety feature called the collision mitigation braking system (cmbs). It is $3000+ add-on feature and is described on their website and in sales literature as a three stage early warning system. It was Thursday, May 17, 2007 when this software issue occurred.. Read more...
See
all problems of Acura RL and
all Software problems of Acura RL.
Software problem of Honda CR-V
The car was a 2014 Honda Cr-v. The vehicle identification number (VIN) of this Honda Cr-v is 2HKRM4H71E_. Tire pressure monitor systemp (tpms) light come on every few miles. We had reseted it 50 time by now. All speed & temperatures. Dealers serviced this problem 3 times so far. Checked everything out ok. Customer forum mentioned a vehicle stability control firmware "vsa/abs software update" & "sb#14-006 update". Dealer applied firmware update may 8. But tpms lights still came on. Problem not fixed by the firmware update. This software issue occurred 05/17/2014.
See
all problems of Honda CR-V and
all Software problems of Honda CR-V.
Software problem of Honda CR-V
The vehicle is a 2014 Honda Cr-v. Tire pressure monitoring system has not worked properly since before I took the vehicle off the lot. Despite multiple checks, the light does not seem to stay off and has no relationship to the actual pressure of the tires. The tire pressure itself seems fine. I had the dealer conduct a software upgrade on 3/30/14 and the light has been on three times since. The dealer is suspecting that cell phone interference it a possible culprit. The failure date was Sat., Mar. 1, 2014.
See
all problems of Honda CR-V and
all Software problems of Honda CR-V.
Software problem of Hyundai Sonata
The vehicle is a 2009 Hyundai Sonata. Please be advised that I purchased said vehicle new and at around 35000 miles I started to notice that when I slowed down and came to a stop the transmission would jerk on the down shift, which is not normal. On 01-19-2012 I brought my car to the dealer where I purchased from . I was informed that this problem is common and that once my computer is reset it should go away, and there is a service bulletin on that issue. On 03-19-2012 I was having the same issue so the transmission was replaced with factory reconditioned transmission. Now with 74000 mile the car is back for the 5 th time for the same transmission problem. The dealer has my car and I have not heard from the dealer or Hyundai corporation for two weeks. I believe that Hyundai corporation knew the problem existed and neglected to fix the problem other wise a new car with 35000 miles should not have this problem and the mechanics don't know how to remedy the faulty transmission. I am very disappointed with Hyundai and there handling of this problem. I believe the damage has been done, and new software is not going to fix this problem, the bands in the transmission are worn now, the damage has been done. This is just putting a band aid on a serious problem and a manufacturing defect. One does not anticipate any serious problems with a brand new car with only 35000 miles. What good is a 10 year 100. 000 mile warranty when you start having these problem at 35000 miles. I have done some research on-line and there are others who have the same problem with same car, I am not the only one. This is a disgrace Hyundai corporation I purchased said vehicle from atlantic Hyundai inc. Located at 193-205 sunrise highway, west islip NY 11795. I have also contacted Hyundai corporation several times but to no avail. The failure date was Thursday, January 19, 2012.
See
all problems of Hyundai Sonata and
all Software problems of Hyundai Sonata.
Software problem of Hyundai Sonata
The car involved was a 2009 Hyundai Sonata. The vehicle's vehicle identification number (VIN) is 5NPET46C49_. I noticed a shuddering at 90,250 miles, while traveling during the winter at around 30-45 mph, but was very intermittent, and would go away. Then on 10/9/2013 at 102,515 miles, from park, the transmission would not engage into reverse or drive. I could hear the transmission shift, but it was not disengaging from park. Per Hyundai service technician, the transmission was "junk" and would need to be replaced. I contacted Hyundai corporate, during which time I was informed they didn't have my information in their system and that in fact there were 2 recalls that they failed to notify me of, and was told that if I allowed the Hyundai service to do the repair right then, that I would be eligible for their policy reimbursement. One of the recalls was an ecm and tcm software update in which symptoms were improper clutching and DE-clutching of gears when accelerating and decelerating. That shift quality over time caused undo stress on the gearing causing my failure. The repair was made, I then had to pay upfront, and a week later they've denied my policy reimbursement claim due to fluid being the cause of failure. I then provided them with further documentation showing that their own technician re-used 5 quarts of my original fluid on the repair order, and that I followed the maintenance record that was suggested by their own technicians advice when I purchased the vehicle. Drain and fill every 30,000 miles. The last drain and fill was on June 14, 2013. Hyundai did not provide me with any fluid analysis or specs to support their denial of my policy reimbursement. I saved the agents voicemail of the denial in which she stated due to "color" and that alone, was the reason why the claim was denied. This software issue occurred Wed., Dec. 5, 2012.
See
all problems of Hyundai Sonata and
all Software problems of Hyundai Sonata.
Software problem of Infiniti G35
The vehicle involved is a 2007 Infiniti G35. The reporting person's vehicle is a 2007 infinity G35. When a passenger occupies the front passenger seat, the air bag warning light indicates that the air bag was off. The vehicle was taken to the dealer three times. The technician could not provide a remedy because he could not duplicate the failure. Her VIN was not included in recall 08v521000 (electrical system: software). She contacted the manufacturer, and filed a complaint. A representative stated they would contact the dealer in reference to the failure. The current and failure mileages were 24,000. Updated 12/29/09
updated 12/30/jb. This software problem happened on December 7, 2009.
See
all problems of Infiniti G35 and
all Software problems of Infiniti G35.
Software problem of Jeep Grand Cherokee
The vehicle having this issue was a 2014 Jeep Grand Cherokee. VIN of the vehicle was 1C4RJFCGOE_. Since I bought this vehicle when one turns a corner and the paddle shifter is in advertently touched the car can drop into any gear and can slow so that one stands a risk of being rear ended as has narrowly happened to me . There is a real need to prevent this dangerous behavior to have a preventer mechanism of some sort to prevent this by reprogramming the software or by mechanical means by installing a switch of some sort that must be separately engaged to transfer control of gear to the paddle shifter. This issue happened on Wednesday, April 24, 2013.
See
all problems of Jeep Grand Cherokee and
all Software problems of Jeep Grand Cherokee.
Software problem of Jeep Commander
The car involved was a 2010 Jeep Commander. After application of safety recall n23/ NHTSA 13v-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep® grand cherokee. 2006 - 2010. (xk) Jeep Commander, the transfer case of our car could not be shifted out of 4-high to either neutral or 4-low. Consequently a major drive train component has been destroyed. This demonstrates the software is defective and potentially dangerous and may not correct the reason for the recall. This is completely unacceptable and is indeed a safety risk. Chrysler has not remedied the problem even after thousands of complaints. I demand that NHTSA force Chrysler's hand in this matter as nothing is being done to fix this faulty recall!. This software issue occurred Apr. 10, 2014.
See
all problems of Jeep Commander and
all Software problems of Jeep Commander.
Software problem of Kia Motor Sedona
The vehicle involved was a 2012 Kia Motor Sedona. 2014 kia sorento limited safety issue: the electroluminescent speedometer isn't readable during daylight operation. This causes a very real safety situation when the driver has to take his eyes off the road for 3 or 4 seconds to figure out how fast he is going. The display is entirely programmable by kia. They have chosen to show the speed by a small dark red marker against a black background. During daylight driving you have to hunt for the marker. Put on sun glasses and it can take 5 or 6 seconds to find the marker. All that time you are not looking at the road. Simple program changes and software updates could easily solve this problem. - make the marker longer and/or bigger, make the marker lighter red, make the marker white, or show the speed numerically in the center of the speedometer. All these could be driver selectable from the existing “settings” menu. Kia has been made aware of this problem since at least June 10, 2013 (case # k2502753 – customer service representatives quinton and robin). They are liable for accidents caused by this faulty product. The local kia service people recognize the problem but only corporate kia can fix it. Other than this safety issue my $39,050 2014 sorento limited is perfectly assembled and excellently designed. This issue happened on Fri., Jun. 7, 2013.
See
all problems of Kia Motor Sedona and
all Software problems of Kia Motor Sedona.
Software problem of Kia Motor Sorento
The vehicle was a 2013 Kia Motor Sorento. The vehicle identification number (VIN) of this Kia Motor Sorento is 5XYKU3A68D_. A day after I purchased a new kia Sorento ex gdi 2013 (9/25/2012), I noticed that it had rough idle at stop. I took my car to dealership to fix the rough idle issue next day, however after 4 days of troubleshooting by mechanic with kia support engineer, they were not able to resolve it. TSB#122 (ecm software upgrade) was alreay applied prior to my purchase. Even today, I still have the same issue. My current mileage is 2800 miles. This software issue occurred 09/25/2012.
See
all problems of Kia Motor Sorento and
all Software problems of Kia Motor Sorento.
Software problem of Land Rover LR2
The car involved is a 2008 Land Rover Lr2. The vehicle identification number (VIN) of the car was SALFP24N58_. On April 11, 2014, a check engine light is on and rmps goes up and down at idle. I went to the dealership and had to pay $340. 00 for diagnostic and software updates that should be free and covered by Land Rover, not by its customers. They use this trick as a high jacking point to squeeze money out of their customers' pockets. I have never experienced any such thing with any other vehicle I have ever owned. This is a summary of charges and codes: 66806 cja 2. 50 use dss tester to diagnose engine light on/ read codes p050b flaged nec to perform ltb00264 ecm update, then perform ltb00094 for stumble update bcm ipk solar sensor replace engine air filter 1 lr005816 filter - air cle 66806 cja 0. 30 install new air filter waiter engine light software updates. Please investigate these software system defects and make Land Rover liable for payment for its own defective software. They should be made responsible and accountable for any defects. I expect to be reimbursed for full payment as a result of this investigation. Thank you! elisabeth astafi. It was April 11, 2014 when this software issue occurred.
See
all problems of Land Rover LR2 and
all Software problems of Land Rover LR2.
Software problem of Land Rover Range Rover
The car was a 2014 Land Rover Range Rover. The vehicle involved is a 2014 Land Rover. The contact stated that while driving 60 mph, there was an abnormal reduction in engine power and the contact was unable to shift into any gear. The vehicle was towed to the dealer, who stated that the software would have to be reprogrammed. The manufacturer was contacted about the failure. The vehicle was not repaired. The approximate failure mileage was 240. This software issue occurred Wednesday, February 26, 2014.
See
all problems of Land Rover Range Rover and
all Software problems of Land Rover Range Rover.
Software problem of Lexus ES330
The vehicle identification number (VIN) of this Lexus ES 330 is JTHBA30G94_. I own a Lexus Es330 2004. It isn't involved in the accelerator recall. However my car does drive by wire. The following if from car and driver. According to them software does exist that stops voltage to the etc when the brakes are applied. To me this is a "no brainer". Maybe there are patent issues that is not an excuse. Toyota should be forced to reprogram their software. I work in industry we use interlocks all the time. But Toyota could do better. Since the advent of electronic throttle control, many automakers have added software to program the throttle to close?and therefore cut power?when the brakes are applied. Cars from BMW, Chrysler, Nissan/Infiniti, Porsche, and Volkswagen/Audi have this feature, and that's precisely why the g37 aced this test. This issue happened on February 16, 2010.
See
all problems of Lexus ES330 and
all Software problems of Lexus ES330.
Software problem of Lincoln LS
The vehicle was a 2002 Lincoln Ls. This vehicle has issues with the transmission shifting and/or not shifting, it shifts back and forth between high and low gears until it stalls, this time it stalled while in front of a large tractor trailer. It stalled and lost all power including steering and brakes nearly causing a crash. When I took it to the dealership they told me it was a known issue and could do nothing to fix the issue as it is a glitch in the computer. This problem occurred on 04/30/12.
See
all problems of Lincoln LS and
all Software problems of Lincoln LS.
Software problem of Mazda Cx-7
The car is a 2010 Mazda Cx-7. The vehicle had a crash. When driving with the a/c on, the ecm seems to malfunction and increase the speed of the car when the ac compressor turns on. If you are in the process of braking, the car will not stop and it will require the driver to press harder on the brakes. The car gets and extra boost of energy and even though you are braking, the car lunges forward and continues to roll further. If the driver is caught off guard, this will lead to an accident. I crashed my car into a family members house as I was parking. Luckily, the parking bumper slowed down the car enough so as to only slightly bump the house. It has happened in regular traffic as well. Luckily, I keep a safe distance from cars and brake early but now I brake even earlier just in case. Volkswagon had the same problem and they did a large recall on the vehicle because of the safety issue it involves. If you own a Cx-7 keep an eye out for this, especially when the a/c is on. It only happens when the timing is just right that you are braking and the compressor turns on a that precise moment so it will catch you off guard and scare the daylights out of you. I've been lucky so far but this could definitely cause major damage if not recalled in order to fix. Here is the info from a recall from Volkswagen. Volkswagen is recalling approximately 4,000 of its cars. The automaker will fix engine control module software that can trigger an unexpected increase in engine rpm, according to the national highway traffic safety administration. "these vehicles have an engine control module containing software that may not properly control engine idle with the air-conditioning turned on," NHTSA said in its summary of the problem. "in rare cases, the ecm may unexpectedly increase engine rpm. An engine surge caused by an unexpected increase in engine rpm may surprise the vehicle operator and can result in a crash without warning. ". This problem occurred on 06/11/13.
See
all problems of Mazda Cx-7 and
all Software problems of Mazda Cx-7.
Software problem of Mazda Tribute
The car involved was a 2001 Mazda Tribute. This is the second time my car stalled while driving at around 40mph. Again I was going down a hill, around a bend just like the first time. The car dies, all power goes out, leaving me to try to get my car to the side of the road. No power steering, no power brakes. The first complaint, the dealership replaced the whole ignition, they said this would fix the problem. I spoke to a zone representative on 4/17/02, the day of the second complaint, who told me back when the first problem occurred, Mazda really didn't know how to solve the problem. Recently, they discovered it was a computer chip/software problem so when I called in to the dealership today, they said they knew of the problem and they just had to fix it. They had gotten a letter from Mazda stating that there were complaints about this and now they knew what the problem was. They did not attempt to contact me to let me know that when they originally fixed the problem, it wasn't complete. Further, I just had my car in for a regular service check up/oil change yesterday, 4/16/02, a day before the problem. Also, I had just had a service check up previously before the first problem when they knew about it then. So, today, the problem happened again and now, I feel unsafe driving this vehicle. How do I know there isn't something else Mazda is not telling me? I would like to see a recall on this vehicle and to have a full inspection on this part and all its components. Thank you. Nlm. This software issue occurred Apr. 17, 2002.
See
all problems of Mazda Tribute and
all Software problems of Mazda Tribute.
Software problem of Mercedes Benz C300
The vehicle involved is a 2009 Mercedes Benz C300. The vehicle would not accept the computer chip key pod and the car was completely disabled, steering lock assembly had an electrical fault. The car was completely locked up, unable to turn ignition on. No advance notice that this was a problem. The car had to be towed to a mercedes dealership for repair, almost 50 miles at a cost of $240. The repair was $707. 00 and involved replacement of steering column lock assembly. This was not covered under warranty by mercedes and they have not announced a recall even though this problem seems prevalent on the internet. The safety issue is having a vehicle that cannot be operated, nor repaired by anyone other than an authorized mercedes dealership. This problem strands the driver at a place wherever the problem may occur. I had the dealership return the faulty part if NHTSA would like to inspect it. The Mercedes Benz steering column lock problem is not from wear and tear, more likely a software problem between the ignition and the key. As a consumer, I feel ripped off to the tune of $1,000 to pay for a problem that mercedes knows about, yet has not initiated a recall to repair the fault. This issue happened on Fri., Jun. 7, 2013.
See
all problems of Mercedes Benz C300 and
all Software problems of Mercedes Benz C300.
Software problem of Mercedes Benz S Class
The vehicle was a 2003 Mercedes Benz S Class. 2003 s600 wdbng76j63a338722 my relatively new (3000 miles) s600 has a persistent problem with the new v12 engine that has now developed into a serious safety risk for the driver. My car has been in service more than 4 times for this problem - it has been escalated to the tech center by my dealer - it has not ever been fixed. The spark plugs are regularly fouled by misfiring cylinders (1,2,7,8) - the dealer says it may be a software problem that mbusa has failed to fix. . And now - when driven at speed over relatively modest bumps - the car totally dies and all power is gone. . . The srs light comes on for a moment but all steering on the car is gone and (if you are not killed in the meantime) you need to steer the car manually to the side of the road as it coasts to a stop. This is a deadly driving hazard - mbusa is aware of this problem and permitting it to continue. . . You have failed to respond to my prior written materials including those contained in your own surveys to me. . . The car is a lemon and I want a new car or we will begin suit as well as state and federal lemon and fraud proceedings . . We will also file a demand with NHTSA that an immediate recall be required of mbusa on all s6oo cars with this engine. . . Note this cylinder problem began to appear at 700 miles&. In March, 2003
it happened again in April, 2003 at 1000 miles
it has continued to occur and has never been fixed&. In the meantime, the new problem of the power failing entirely has been happening for about 10 days
howard a. Tullman
847-448-2310. It was July 26, 2003 when this software issue happened.
See
all problems of Mercedes Benz S Class and
all Software problems of Mercedes Benz S Class.
Software problem of Mercury Milan
The vehicle is a 2010 Mercury Milan. While driving on a country road at 50 mph on mon. May 27th, the car seemed to stall, the gas pedal didn't work & we had to pull over ASAP. After stopping & restarting the car, we were able to proceed home. At the time, I thought it was a fluke. Then on may 30th it happened again on my street going around 30 mph, so I called the dealer and they said I could come in the next day. Later that same day, I was in rush hour traffic on rt 22(busy highway) & it happened while I was going 60 in the left lane, this was very scary as it was difficult to get over to the shoulder with so much traffic. I took my car to the Ford dealer on Friday may 31st & they said there were no alerts on the car, that they would do a software upgrade that would hopefully fix the issue. The receipt they gave me listed that a throttle body was needed, & it was on back order. I have been trying to minimize using the car, but on June 15th I had to go to my niece and nephew's dance recital in south NJ. While driving home on 295 (major highway) going around 65 the car died again. I was able to proceed after restarting the car, but didn't make it home again without it happening another time. I was making a left turn at an intersection light and the engine died. Thank god it wasn't a wider intersection or I would not have been able to coast through. At this point this car is unusable and is a death trap waiting to happen. I called another dealer, and the part is on back order there as well. This is clearly a major problem with defective throttle bodies in the 2010 Milan that should be recalled, I would like to know how this problem will be rectified. The proof is in the fact that they cannot make the part fast enough to fix the broken cars. The two dealers I dealt with are aware of this widespread problem, obviously due to a manufacturing defect with the throttle body assembly. I have <60k miles. It was Monday, May 27, 2013 when this software issue occurred.
See
all problems of Mercury Milan and
all Software problems of Mercury Milan.
Software problem of Mitsubishi Endeavor
The VIN of this Endeavor is 4A4MN21S36_. Tl-consumer has a 2006 Mitsubishi Endeavor. The contact stated that the control switch on the heater vent was inoperable. The vehicle was taken three times to the dealer who repaired the heater vent but the failure recurred. The recall NHTSA campaign id number: 10v514000 (electrical system: software). The vehicle was not repaired. The manufacturer was made aware of the failure who did not offered any assistance. The failure mileage was 80,000 and the current mileage was 90,000. Pmb. This problem occurred on Mon., Sep. 5, 2011.
See
all problems of Mitsubishi Endeavor and
all Software problems of Mitsubishi Endeavor.
Software problem of Mitsubishi Diamante
The vehicle having this issue was a 1998 Mitsubishi Diamante. Will not pass emission there are no readiness codes stored in computer. This software problem happened on Sunday, December 30, 2007.
See
all problems of Mitsubishi Diamante and
all Software problems of Mitsubishi Diamante.
Software problem of Nissan Altima
The car was a 2011 Nissan Altima. The VIN of this vehicle was 1N4AL2EP6B_. The car has left me stranded over 20 times this past year from not starting ( I've only had the car a year). All the lights will come on but when I push the start button it won't do anything. It will jump off and might run for weeks but all of a sudden it will fail me again. I have took it to the dealership a couple of times(while it was under warranty) and they said they couldn't find anything wrong with it. I have also took it to autozone several times (after warranty expired) to find out there wasn't a battery issue. I researched online to find many many many complaints about others doing the same thing with most of them saying its a software problem. I feel this should have been taken care of while the car was still under the factory warranty. It was May. 2, 2013 when this software issue happened.
See
all problems of Nissan Altima and
all Software problems of Nissan Altima.
Software problem of Nissan Pathfinder
The vehicle's vehicle identification number (VIN) was 5N1AR18UX9_. @Nissan found a nearly fatal software bug in the 2009 Nissan Pathfinder. When the key is not recognized and you continue to drive as the vehicle will allow, the brake system can fail and it feels like you lost the brakes! to fix pull over after mashing the brakes to the floor to get the truck to stop, turn off and turn back on with the physical key in the ignition. The failure date was Feb. 8, 2014.
See
all problems of Nissan Pathfinder and
all Software problems of Nissan Pathfinder.
Software problem of SAAB 95
The vehicle having this issue was a 2002 SAAB 9-5. VIN of the vehicle was YS3ED49Z62_. On multiple occasions starting around June or July 2003 and through July 2005, the vehicle stalled while in operation (going 35 to 40 mph and within two miles of starting) causing a sudden loss of power, brakes, and steering. Fortunately, it was possible to coast the car to the side of the road without being struck. The vehicle was taken back to the dealer, hunt valley SAAB, on at least three occasions. On one occasion, the crank sensor was replaced. On one occasion, additional software for the engine management system was uploaded. On one occasion, the mass air flow sensor and air mass meter. Each time I was told the car was fixed, and each time the car failed again. Obviously, the car was not repaired. This issue happened on Fri., Jul. 29, 2005.
See
all problems of SAAB 95 and
all Software problems of SAAB 95.
Software problem of SAAB 9-3
The car was a 2004 SAAB 9-3. Crash was involved with the SAAB 9-3. Vehicle identification number (VIN): YS3FD49Y24_. The vehicle was a 2004 SAAB 93arc. Could take the key out of the ignition switch without the car being in park. On July 22, 2005 car rolled down driveway, causing property damage. The contacted concern was that someone may not know about this problem a may get hurt. The problem was corrected by the dealership, who replaced some parts to correct the problem. But the contact was uncertain of what parts were replaced. The dear replaced the ignition, ignition switch, reprogrammed the key and installed the latest software. This software issue occurred Jul. 22, 2005.
See
all problems of SAAB 9-3 and
all Software problems of SAAB 9-3.
Software problem of Saturn VUE
The VIN of the car is 5GZCZ33Z07_. 2007 Saturn Vue greenline (hybrid) has experienced multiple faults related to electrical charging system. According to manufacturer's advisory letter, after the
"check battery" light comes on, the vehicle charging system is disabled and the vehicle's 12 volt battery will provide 20-60 minutes of run time before the entire. Electrical system is totally disabled. After 3 trips to the dealer service department, the "check battery" light continues to come on. The failure date was Aug. 14, 2007.
See
all problems of Saturn VUE and
all Software problems of Saturn VUE.
Software problem of Subaru Outback
The 2007 Subaru Outback (manual) pulsates and surges when driving on flat surfaces or when going downhill and while lightly pushing on the accelerator. Concern exists for when driving on wet or ice/snow packed roads and the vehicle surges with the potential to throw it into a spin or otherwise out-of-control. Manufacturer has indicated it is an inherent characteristic of the vehicle with no fixes available, although they have a quality monitoring report in place to hopefully improve in future years. This issue happened on 01/08/08.
See
all problems of Subaru Outback and
all Software problems of Subaru Outback.
Software problem of Suzuki XL7
The car was a 2007 Suzuki Xl7. Possible bad software issue. Faulty (gone bad) 'voltage regulator chip" that controls voltage and alternator. When it malfunctions it causes entire system and motor to shut down. If you are driving it locks up transmission and you can not control car. Been going on for months. Dealership just jerking me around for months. This software issue occurred 10/25/08.
See
all problems of Suzuki XL7 and
all Software problems of Suzuki XL7.
Software problem of Suzuki Reno
The car involved was a 2006 Suzuki Reno. The vehicle identification number (VIN) of the car was KL5JD66Z66_. 1. Car hesitates to start in the morning and stalls
2. Car dealer states it needs a software part. 3. Part installed and nothing but problems after that as well. Car leaked gas, engine light would come on, car again would hesitate to start and would stall. Dealer puts new computer in the new car and the car runs worse than it did before. Engine light comes on and car would stall going down the road and car looses steering when it stalls. Almost in a few accidents due to stalling in the middle of the road. The keep re-flashing the computer and it's not helping. It was Fri., May. 12, 2006 when this software issue occurred.
See
all problems of Suzuki Reno and
all Software problems of Suzuki Reno.
Software problem of Toyota Corolla
Vehicle identification number (VIN) of the vehicle is 5YFBPRHE7E_. Tl- the vehicle involved is a 2014 Toyota Corolla. The contact stated that while traveling various speeds, the vehicle suddenly lost acceleration power then stalled. The vehicle was taken to the dealer where it was found that the computer software needed to be updated. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 2,000. Mh. The failure date was 04/23/2014.
See
all problems of Toyota Corolla and
all Software problems of Toyota Corolla.
Software problem of Toyota RAV4
The vehicle is a 2013 Toyota Rav4. While I was driving, the car's electric system started rebooting itself a few times, and the car eventually stalled on a busy street! the power was completely shutdown and I couldn't even turn the flash light on. I had to have police officer come to the location where the car stopped to protect other drivers (until a towing track arrived). This incident appended on 4/24/12 on eastbound carmel valley road right before the intersection with el camino real. I had a similar issue with the electric system two months prior, and had a Toyota dealer look at the issue. However, they couldn't identify the root cause and simply updated the system software. As of today, 4/25/14, the car is still at a Toyota dealer and being repaired. It was April 24, 2014 when this software issue happened.
See
all problems of Toyota RAV4 and
all Software problems of Toyota RAV4.
Software problem of Volkswagen Routan
The vehicle involved is a 2012 Volkswagen Routan. We have noticed that the new car has being problem shifting gears and have been taking it to the shop several times just to be told that they do not see any problems. May 2013 we have received a recall mentioning harsh 1-3 up shifts and error in the torque management software, which will apply more pressure to the clutch. We took it in and were told they have not received the recall letter yet. At some point they agreed to update the software, however that made the problem worse. The car is not moving and when we give more gas it will accelerate like crazy now as added bonus reverse is not working properly. . Manufacture does not seem to take us seriously or accepting responsibilities. It was Monday, January 23, 2012 when this software issue occurred.
See
all problems of Volkswagen Routan and
all Software problems of Volkswagen Routan.
Software problem of Volkswagen Jetta
The vehicle involved was a 2012 Volkswagen Jetta. Cpsc:i1340048a. 2012 Volkswagen. Consumer stated that vw made a software change to the car which caused it to race dangerously when the brake was released or put in first gear. This problem occurred on Thursday, April 4, 2013.
See
all problems of Volkswagen Jetta and
all Software problems of Volkswagen Jetta.
Software problem of Volvo V70
The vehicle involved is a 2001 Volvo V70. The vehicle identification number (VIN) of this Volvo V70 is YV1SW53D51_. The ignition is shut off momentarily as the transmission attempts to downshift causing it to slip into neutral then engage the lower gear hard as the transmissions computer reestablishes control. This action is recorded on a video car camera operated by the ignitions on and off position. The hard shifting problem thought to be fixed by software update may be addressing the symptom not the cause. Acceleration is also affected at other times where the foot pedal is inoperable, but reestablished when shutting the ignition off and on. The drive train becomes wobbly after a short period of time at highway speeds making travel between cities unsafe. A clunking sound from the rear, as broken spring or loose bowling ball makes, is heard at times of mild acceleration at lower speeds. Perhaps a grounding strap my alleviate static buildup in the ignition system. This software problem happened on Mon., May. 12, 2014.
See
all problems of Volvo V70 and
all Software problems of Volvo V70.
Software problem of Volvo S60
The vehicle is a 2014 Volvo S60. The VIN of the car is YV1902FH1E_. I purchased the car on Friday, October 18, on Saturday, October 19, the car went haywire, windshield wipers would turn off, no turn signals, no headlights, and no instrument panel. Totally unsafe. Contacted dealer, and he said, "wow, you're the 2nd person today to call with these issues. We think there may be a recall, but you'll have to take it to the german dealership on Monday. " no help, no concern for safety, nothing! had the vehicle towed in on Monday, and german dealership has to order the software. My car sits, the dealership that sold the S60 to us, denies that there is a recall on my vehicle! capitol motors should be closed down! I am paying for a new car, I cannot even drive!. This issue happened on 10/19/2013.
See
all problems of Volvo S60 and
all Software problems of Volvo S60.
Software problem of Audi Q7
In August of 2006 I signed a three year lease for the new Audi Q7, 4. 2. Right from the start, I encountered a potentially very dangerous problem. When coming to a stop and then trying to accelerate the vehicle failed to move. Only by removing my foot from the accelerator and then applying full pressure will I start moving again. This was not a lag nor a hesitation, since without removing my foot from the pedal the car simply will not move. Depending on the brake to accelerator or accelerator to brake sequence, the car will either come a fully unresponsive stop or fail to shift from second to third gear. The dealership initially denied the existence of the problem. Now, after having had the car test driven several times and after having been in constant contact with representatives of Audi and I am being told that this was not the car for you. Should have not bought this car if you drive with both feet. I have not found this warning in any publication. Audi of America's explanation was that the drive by wire system will shut down the fuel supply when the brake and the gas pedal sense just the slightest pressure at the same time, causing the car to stall in the middle of traffic. Audi has not issued a software correction to the problem. I test drove the same model Q7 recently and it behaved the same way. By driving this car, I am exposing myself and my passengers to very dangerous situations on an hourly basis. Coming to a stand still in front of oncoming traffic was a death sentence. Even though Audi admittedto the problem and offered their scientific explanation to the sudden fuel supply shut down, the representatives told me that the vehicle performed to manufacturer's specifications. This software issue occurred May. 8, 2007.
See
all problems of Audi Q7 and
all Software problems of Audi Q7.
Software problem of BMW 335
The vehicle involved is a 2013 BMW 335i. The car goes into "limp mode" while driving reducing power immediately. I was making a turn onto a street crossing a highway and my car went into this limp mode. I was almost hit due to the sudden loss of power. Symptoms: 1) loss of power and car will not rev. Past ~3,000 rpm (no fault codes on dash) 2) radiator electric cooling fan on max (very loud) 3) engine oil temp. Approx. 205 degf or lower (while limp mode is occurring, temp. Is usually not at normal operating temp of 245 degf) the problem goes away once car is turned off and back on (it resets). Many users have reported that it seems to happen after a long comfort mode drive on the freeway followed by city driving and switching to sport mode. Repair attempts: 1) auxiliary electric cooling fan replacement (mounted to the radiator and fan shroud) - biggest culprit (the fan is tested directly and will fail the test but may or may not have a fault code stored in the ecu) 2) fan relay replacement 3) thermostat replacement 4) dme replacement with software update as far as we can tell, there is no sib yet but plenty of puma cases have been filed. A few people have had their cars bought back and replaced by BMW. It was Monday, Jan. 20, 2014 when this software issue happened.. Read more...
See
all problems of BMW 335 and
all Software problems of BMW 335.
Software problem of BMW 330
The car involved was a 2006 BMW 330xi. VIN of the vehicle was WBAVD33546_. I had a bad experience this morning. When I got into my car, it wouldn't start when I pushed the start button. Instead it had an icon on the dash of the steering wheel with a lock sign on it. I pulled the fob out and put it back in a few times, trying to start the car every time, but no life. This is a very weird problem. The steering wheel lock wouldn't release. I tried to get it started for over 30 minutes, still unsuccessful. I did some research on the internet, apparently it is a common problem in the 06 and early 07 models of the 3 series. In mid-07, BMW stopped putting locks in the steering columns. Apparently, this problem has to do with the electronic lock power draw when starting the car, and a software update normally fixes the problem. If the software update does not work, BMW replaces the steering column if you are under the warranty. All my updates are done because I took it to my BMW dealer on 11/14/12 and they rechecked everything. This issue happened on Dec. 1, 2012.. Read more...
See
all problems of BMW 330 and
all Software problems of BMW 330.
Software problem of Buick Terraza
The VIN of this Terraza is 5GADV23L86_. Consumer has a 2006 Buick Terraza. The contact stated that when they applied the brakes, the brake pedal was resistant, then released and extended to the floor. The contact took the vehicle to the dealer and was told that there was software that caused the braking system to delay. The contact was not told that the software failed. The vehicle also intermittently failed to start and the contact was told that it was also because of the software. The contact was concerned that there was a central issue with the computer in the vehicle. The failure mileage was 72,150 and the current mileage was 82,000. Updated 05/24/lj
the also stated the left signal light was replaced three times and the oil level was constantly low. Updated 05/26/11. This issue happened on March 8, 2011.
See
all problems of Buick Terraza and
all Software problems of Buick Terraza.
Software problem of Buick Rainier
The car involved was a 2005 Buick Rainier. The lower instrument panel display, that shows the odometer, fuel mileage etc, does not always come on. I have had the display show up prior to starting, while in "run" but not started and then not come on after starting. Most of the time it will come on the next time I start the vehicle after letting it sit for a minute or two. . Even more recently the fuel gauge did not go up to full after adding fuel, the needle bounced on full and then when I placed the vehicle into drive it went back to empty, then thirty seconds later it went back to full. Fortunately at that point the display was working and the range immediately went to zero, leaving me with no information on the fuel. The fuel gauge has also dropped to empty unexpectedly while driving. The problems are irritating and intermittent at this point, and chasing it down is next to impossible. I would also like to note that when the fuel gauge did its dance from e to f to e to f that the check engine light also came on. Unfortunately I am not able to get my obdii scanner to work on the car yet, to determine the problem, that may have to do with I have older software. The engine light is now off so I may never figure out what went wrong. The failure date was December 1, 2008.
See
all problems of Buick Rainier and
all Software problems of Buick Rainier.
Software problem of Cadillac CTS
The reporting person owns a 2011 Cadillac Cts. While driving approximately 60 mph with the radio in activation, the engine stalled without warning. During the engine failure, the radio remained in operation. The contact was able to restart the engine after two attempts. The vehicle was taken to an authorized dealer for diagnosis where the technician was unable to locate the problem. The manufacturer was notified of the defect. The approximate failure mileage was 1,747. Updated 02/15/lj
the consumer stated all power to the dashboard, steering and brakes ceased during the failure. The service technician was unable to determined the cause of the stalling, but a software download had been performed that would probably take care of the problem. Updated 02/24/12
the consumer has since traded the vehicle. Updated 03/09/12. This problem occurred on January 16, 2012.
See
all problems of Cadillac CTS and
all Software problems of Cadillac CTS.
Software problem of Cadillac SRX
The car was a 2010 Cadillac Srx. The VIN of this vehicle is 3GYFNAEY5A_. My wife has complained several times over the last year about sudden acceleration by her car. I did not pay much attention until she hit a car in a parking lot because her car jumped forward. No one was in the other car and my wife was not hurt. It happened again about a week ago so I took it to the dealer. They made some software adjustments suggested by general motors including one that read "addressing long hesitation/delays occuring when driver coasts to around 10mph and steps into an aggressive pedel". This software issue occurred Oct. 12, 2010.
See
all problems of Cadillac SRX and
all Software problems of Cadillac SRX.
Software problem of Jaguar XJ8
There was crash involved with this problem. The owner has a 2004 Jaguar Xj8. While driving 5 mph the vehicle would not stop when the brakes were applied this caused him to crash into another vehicle. The road conditions were dry. The contact stated that there was damage to her bumper. The failure occurred on five occasions however only two resulted in a crash. The dealer was unable to diagnose the failure. The first failure mileage was 5,000 and the current mileage was 10,500 when turned in on 05/02/07. Updated 02-01-08
the consumer stated each occurrence transmission lost ability to downshift. The consumer further stated had software malfunction and battery had to be replaced twice. The consumer stated he was forced to pay off the last year of the vehicle as the dealer would not excuse him from the last year of payment. Updated 02/01/08. It was Wednesday, Mar. 15, 2006 when this software issue occurred.
See
all problems of Jaguar XJ8 and
all Software problems of Jaguar XJ8.
Software problem of Jaguar XJ8
The car had a crash. The reporting person's vehicle is a 2004 Jaguar Xj8. While driving 5 mph the vehicle would not stop when the brakes were applied this caused him to crash into another vehicle. The road conditions were dry. The contact stated that there was damage to her bumper. The failure occurred on five occasions however only two resulted in a crash. The dealer was unable to diagnose the failure. The first failure mileage was 5,000 and the current mileage was 10,500 when turned in on 05/02/07. Updated 02-01-08
the consumer stated each occurrence transmission lost ability to downshift. The consumer further stated had software malfunction and battery had to be replaced twice. The consumer stated he was forced to pay off the last year of the vehicle as the dealer would not excuse him from the last year of payment. Updated 02/01/08. The failure date was Mar. 15, 2006.
See
all problems of Jaguar XJ8 and
all Software problems of Jaguar XJ8.
Other Electrical System related problems of all cars: